of TripAdvisor Travelers recommend this hotel
"Great time by all"
We stayed at the Sunset Royal for 14 days with a total of 7 people 4 of which have never been before from nov 19th to dec 3rd. We all had a great time and everybody said they would return. My wife and I have been members for 16 years and love it. From the bellman Jesus to the wait staff and of course Rosa the breakfast chef all were very professional and waited on us as always. The shuttle boat to the logoon was used by us every day cant wait to go back in april Dan and Cathy McKenna
I went alone on this trip and I am amazed with place and service. Especially with Abraham and Daniel. They were so helpfull and understanding. I will go again. Amazing place.And front desk Alma was amazing help to me also. Beach clean and water perfect clear. M.S.
The beach is amazing! We own here and are glad we do. I only wish each of the rooms had a jacuzzi. The selling point is the beach! We have been to Mexico several times and don't do any tourist things...we just enjoy the beach and quiet time. This is perfect for that! We also feel like it is nice to have some perks as owners. Thanks for making us feel special! Manuel at the beach was attentive and we still remember his name a year later and look forward to seeing him next time. We hope to visit next winter for our 20 year anniversary...thanks for everything!
"Our favorite time share"
We were at the Sunset Resort in Cancun in October 2016. We were glad to see that they are trying to bring it back where it used to be.The staff were excellent as always.Those who work the breakfast and lunch buffet were great. Starting with captain Trinidad to Alberto,Roberto,Julian,Liz,Cindy,Guadalupe andRosa Maria.We ate every nite in the Italian Restaurant where the staff is second to none.Captain Carlos ,Jose,Daniel,and Samy. Also many thanks to the VIP services, Sergio, Monica, and Karina. And our favorite Bellman, Jesus Garcia, and Jennifer at Reception. Again, our thanks to Eduardo Renteria Rios in reservations for handling our reservations, transportation, and all inclusive in a professional manner. As we are returning again December 5th. Tom & Joyce Sponzilli, NJ
"Pleasure trip with friends "
Our entire stay was great. Rooms were always very clean and stocked. Staff was friendly and helpful to whatever questions or concerns we had for them. In the theatre Rosario was just awesome. She went above and beyond to ensure we had a table. Alfredo, Elda and Miriam in the SPA were great.
Credit cards accepted by the hotel: American Express - Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM