of TripAdvisor Travelers recommend this hotel
"Thankyou Abraham for making our stay fantastic"
This is simply a thank you to Abraham who watched over us several days on the beach. What a great guy. Always a smile. Order champagne and a bottle shows up, not just a glass (he had us pegged pretty well). Spent all day in out chairs, no reason to leave. thanks again
"Great staff but the place needs work"
This trip was great, great entertainment and awesome beach club. Jose at the Kakao beach club was so attentive and wonderful! Please tip him generously! The food needs a little more love, it's just ok. How can u not make good Mexican food' We're in Mexico! The tacos in the street were better... Rosa making omelettes or your eggs for breakfast is so sweet and wonderful, and Guadalupe the server was very attentive and remembered what we all like to drink. :) the hotel needs some maintenance, and it would have been nice to know that our elite level suite has a butler, and there's coffee and martinis with apps on the 8th floor, but for what u pay it is a good place to visit. I just remember it being better, and while they fix whatever right away, everything in the room should be checked before u get in there. But, we are next door to the most expensive place out here, so that's nice :) same beach they boast and u pay $700 a night to stay there.
"The spa "
Had a wonderful experience in the spa today. Leticia and Patricici were wonderful. My husband and I enjoyed the massage greatly. Would recommend these two ladies to anyone. The spa was very clean and fragranced. The music was very relaxing. The prices are very reasonable for this area.
"Excellent for relaxing"
After reading many reviews, and being a world traveler, we were very pleased with our stay. Rolando at the Italian restaurant made sure everything was perfect. I even mixed two entrees tog ether for a fantastic dish: grouper and chicken supreme on the pasta with sauce. The wine tasting and lobster dinner was great. Dixon, Carlos and everyone was very pleading. The ministrone was seasoned perfectly and make sure you have the flaming Mexican coffee. The only downfall is the temperature.....get a table near a fan. We were in a junior suite oceanview and a large spacious room. Our maid service and refilling of mini bar was conststant. The beach area has a guard and it was great te sit under the palm umbrellas. Bar service at pool and beach was great. We even had club sandwiches on the beach. The small taco bar was fine. We ate breakfast mainly at the other restaurant. Great omelettes and a variety of fruit and cheeses. My only disappointment was the dynamics of sax players in both restaurants. As a musician, I enjoyed it, but I would turn sound down a bit. The last night the violinist was superb, even playing some Vivaldi for me. We never left the resort. The activity people were great with water activities and bingo. One day there was a great group of younger adults playing beach volleyball. One of the first resort that we have stayed at with one swimming pool. It was great in size and depth, but I would have loved to have a railing at the bigger steps. Having such big and hard to see stairs is hard for people with knee problems or arthritis. The activity person came over to help me get into class since I've had both knees replaced. The ocean was pretty calm but even harder to walk in for "old people" 😄. Julian at the main desk and Jesus were also great. Everyone was always happy and really tried to please. The buffet at the Michael Jackson show had fantastic beef. We have found that most beef at resorts and cruises is not like we have in Midwest US. It looks like the remodeling will have more ramps or less stairs, but that is true for getting to beach at most resorts. We look forward to coming back to Royal Sunset.
"Great location with a beautiful view of the bluest ocean! Great food! Rooms need a renovation."
The hotel is in a great location with a beautiful view of the bluest ocean! Great food and bar staff! Really made you feel welcome. I liked that we could go to other resorts in the chain to experience other activities like Hobie Cat and Kayak. The pool was beautiful, but it was not an infinity pool. Close to the night clubs.
Credit cards accepted by the hotel: American Express - Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM