of TripAdvisor Travelers recommend this hotel
"Best restaurant server"
Our room was on the 6th floor, very clean with a nice view. Every night you hear the wonderful music from the bottom restaurant with a saxophone or violin player. The beach and pool are right at the door and always windy. When it is time for lunch, make sure you request Guadalupe who is absolutely wonderful! He will make your meal an experience by getting anything you desire and with a smile you will never forget!!
"We will be back!"
My husband and I go to Mexico every February with another couple. We have enjoyed trying different places every year. But, this is the first place we said..."we will come back here next year!" It may be that this place just fits what we are looking for' But here are the things we loved... It was calm...not super loud and party feeling. It was clean. Rooms were nice and there was a patio to sit on...loved that! The staff was wonderful. Very friendly and helpful.We tip all day even though supposedly you don't have to' We always come with $100 in ones. We tip at meals, for the women bringing our drinks and food as well as leaving on the pillows for the people cleaning our rooms.These people work so hard. You can tell it means so much to them! BEST PART OF THIS RESORT...they would bring you not just drinks but food to the beach. We could order whatever we wanted. So we were able to stay camped out on our comfy beach chairs! We didn't have to go in and get dressed to get lunch (or settle on the snack bar type food at other places). Like I said there were comfy beach chairs and umbrellas on the beach. The breakfast buffet was great. They make omelets to order. The food was really good. I have to eat gluten free and I was always able to find something and never got "glutened". They even had special gluten free options like bread and pasta (which I didn't notice until the last day). There were only two restaurants (and an outdoor buffet) for dinner. Since we only go for 4 nights, it was fine and the food was good. It might not feel like enough options if you went for much longer. The facility was beautiful and well taken care of. The resort has a time share option and you can go hear the spiel. but we never once felt pressured to go to the time share sell (which we have in other resorts and have hated). The only reason I gave 4 stars instead of 5 was the showers never got hot. The were warm-ish. Definitely not a deal breaker but we are hoping that changes by next February. Looking forward to seeing you again next year Sunset Royal Beach Resort!
"A Perfect Vacation"
There are only wonderful things I can say about Suset Royal. The location is PERFECT and the rooms are very nice, comfortable and inviting. The staff is AMAZING, always. There's Rosa in the restaurant who will make you the best omelette and quesadillas you have ever had in your life, and Guadalupe will make sure you are always taken care of while in the restaurant. Then there is the entertainment staff that tirelessly works to make sure you are enjoying your time and partaking in the activities. The shows at night are a must-see too! Johnny is fun and will get you to play volleyball with others, which ends up being a fun competive match. My favorite activity was dancing everyday with Ali. He's extremely passionate and charismatic and makes dancing fun for EVERYONE! Even at the beach parties he includes everyone and helps to ensure each person is having a blast and learning some new moves =). Moreover, Ali makes sure to get all excited about music and dancing throughout the day and even get them involved in every other activity-->Ali is great! Can't wait for our next trip back
"Sun and Beach"
Great place to relax. All inclusive drinks are good with limited variety, short on premium alcohol, especially whiskey/burbons. All inclusive food is below average. Sit down dinner is the same each night and not that good. If you can catch the hotel shuttle and go to the marina to eat at LaVela. Need reservations, but the limited menu changes each night and all meals we had were very good. I would go back any day.
"Amazing Spring Break !"
I came for Spring Break this year. I loved every minute of my vacation. From the time we entered 11:35 at night till the time we left I felt as though I was welcomed with open arms. Front Desk staff greeted us and told us about the resort. We dropped our stuff off explored our room. We went down for a beverage at the bar. Bartenders were amazing. Our first full day we spent at the beach. We were asked by Eddie, Johnny, and Ali to play volleyball. Of course we just wanted to soak up the sun so we declined. However, the next day we were by the pool. Eddie and Johnny convinced us to do some activity. I do not remember which but we did it and had a lot of fun. Eddie and Johnny made days by the pool so much fun. I even won at bingo, of course Johnny made me say some crazy thing to win. But I had fun. Eddie and Johnny truly made my trip memorable. They even came to the clubs and made sure we were taken care off. That made me feel safe in an environment that I do not normally go into. Everyone at the resort, from the staff at the front desk, to house keepers, to bartenders, to wait staff, to the entertainment staff. Thank you you truly made my first trip to Mexico one I will never forget. Thank you for the memories. Suggested that I have is to create a bathroom down stairs by the beach. Most likely impossible but whenever I was on the beach I would have to walk up a flight of stairs to bathroom. Not a big deal to me, but to others it could be. Also more cabanas and chairs at the beach would be helpful. You have to get up early in order to reserve a chair and cabana. Also I found that there was no designated smoking areas. I found a lot of people would just smoke wherever they want either outside the main entrance or on the balcony. I would suggest making a designated area so that not everyone has to be exposed to the smell of cigarettes.
Credit cards accepted by the hotel: American Express - Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM