A beautiful hotel. I stayed there 22 years ago and it was exactly as I remembered it.Comment of S. John , Canada the 2016-09-26
First class facilities backed up by professional staff made our stay delightful well done I would recommend this hotel to anyone that is looking for a beautiful place to stay and if you want real value for your dollar. Loved our stay. excellent hotel.Comment of H. Hilda , Australia the 2016-01-26
Great hotel, great location.Comment of K. Oksana , Canada the 2016-01-08
This hotel was Great and the staff was also Great!Comment of W. Henry , United States the 2015-11-25
Excellent stay, rooms a little dated but clean and very quiet even though the hotel was full. Staff can't do enough and excellent location.Comment of G. Christine , Canada the 2015-11-07
Das Hotel ist bereits etwas in die Jahre gekommen aber trotzdem bietet es unglaublichen Komfort. Wir haben aufgrund einer Doppelbuchung ein Upgrade in eine Suite bekommen ohne Aufpreis. Die Dame an der Rezeption war ausserordentlich hilfsbereit und zuvorkommend. Wir kommen gerne wieder.Comment of K. Patrick , Germany the 2015-02-27
Sehr nettes Hotel in zentraler Lage. Ausgezeichnete Bar/Restaurant im Erdgeschoß angeschlossen. Die Zimmermöbel zeigen schon deutliche Gebrauchssuren, sind aber voll in Funktion. Personal sehr freundlich, engagiert.Comment of H. Otto , Austria the 2014-09-08
Located right in the centre of downtown Vancouver. Only a 10-15 min walk to water and a little longer along the waterfront to the beautiful Stanley Park. It is literally half a block from the shopping district and there is a supermarket next door. The hotel is beautifully appointed and we couldn't complain about the service. We had a standard corner room which was clean and quite big with a great view over the city. Only had breakfast in the hotel and the food was fresh. Never used their parking so cannot comment on that. Staff were friendly and nothing seemed too hard for them.
"A Gem - Welcoming and Unpretentious"
They've dubbed the Sutton "Hollywood North" as so many of the guests come in to act and direct in film/TV production in Vancouver. On this basis, you might expect some "attitude" from the staff...but the exact opposite is true. Every member of the team is gracious and accommodating - even if you're not famous. You've heard the line - "what do you call a polite American' - A Canadian!" It is nowhere more true than at the Sutton. Location is excellent; a 10-minute walk to the harbor, a five-minute ride to Granville Island and a 15 minute drive to the not-to-be-missed Capilano suspension bridge and nature preserve. Downtown Vancouver is remarkably quiet and low-key, with tons of restaurants and nearly all premium brands represented within walking distance of the hotel. We found the kitchen to be excellent. I thought the eggs Benedict was especially well done. One of our party got some seriously nasty food poisoning from what we suspect was the room-service short-ribs/grilled cheese sandwich (the only food she ate that day was from the hotel). So...maybe some caution is advised. The suites and rooms are spacious and well-appointed in a traditional sort of way. The robes are REALLY soft. We got a suite with an adjoining king for the younger member of the tribe. Would I return' It's a no-brainer...
This is a very elegant hotel with great service and in a perfect location in the city. A 10 minute walk will take you to the water where you can watch seaplanes taking off and enjoy a view of the mountains. Shopping and restaurants for every budget are all very walkable from the hotel. There's an IGA grocery store right next to the hotel if you want to pick up anything for the room. The breakfast buffet ranges in price from $22 to $29, which is typical for this kind of hotel. Small but good variety of breakfast dishes. The spa onsite is small but the choice of services and the therapist's skills are excellent. I interacted with 2 different concierges and both were extremely helpful and pleasant. Canadians are the best!
"Superb service as always"
Stayed here in Feb 2017 for just one night. This is a lovely hotel, exceptional service, excellent location right downtown Vancouver. I have stayed here before and have always been pleased with this hotel. The price is very reasonable for an excellent downtown hotel. I would not hesitate to stay here again. Wasn't fond of the 39.00 for parking (valet only) but I new it would be that when I booked, they were very clear on telling me when I reserved. Stay here and I don't think you can go wrong.
"Great Service and a fantastic location"
Friendly staff, very clean hotel, and great location. When in Vancouver our family only stay's in the Sutton apartment's. Our young children love this hotel because everything is walking distance and enjoy the indoor pool and hot tub. We are never disappointment.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM