A beautiful hotel. I stayed there 22 years ago and it was exactly as I remembered it.Comment of S. John , Canada the 2016-09-26
First class facilities backed up by professional staff made our stay delightful well done I would recommend this hotel to anyone that is looking for a beautiful place to stay and if you want real value for your dollar. Loved our stay. excellent hotel.Comment of H. Hilda , Australia the 2016-01-26
Great hotel, great location.Comment of K. Oksana , Canada the 2016-01-08
This hotel was Great and the staff was also Great!Comment of W. Henry , United States the 2015-11-25
Excellent stay, rooms a little dated but clean and very quiet even though the hotel was full. Staff can't do enough and excellent location.Comment of G. Christine , Canada the 2015-11-07
Das Hotel ist bereits etwas in die Jahre gekommen aber trotzdem bietet es unglaublichen Komfort. Wir haben aufgrund einer Doppelbuchung ein Upgrade in eine Suite bekommen ohne Aufpreis. Die Dame an der Rezeption war ausserordentlich hilfsbereit und zuvorkommend. Wir kommen gerne wieder.Comment of K. Patrick , Germany the 2015-02-27
Sehr nettes Hotel in zentraler Lage. Ausgezeichnete Bar/Restaurant im Erdgeschoß angeschlossen. Die Zimmermöbel zeigen schon deutliche Gebrauchssuren, sind aber voll in Funktion. Personal sehr freundlich, engagiert.Comment of H. Otto , Austria the 2014-09-08
"Convenient and comfy"
We enjoyed the central location of this hotel, making it easy to walk to from the train and explore downtown including Gastown, Chinatown, Robson Street, etc. Very walkable and on the rainy day it was a $10 cab ride from Granville Island. The hotel itself is very comfortable and extremely quiet. We didn't hear any noise from the hallway or through the walls. We were on the 4th floor right over the front door but street noise was not a problem at all. The rooms are very nicely presented and the sheets are excellent! Lots of good restaurants close by so we only ate breakfast at the hotel. We enjoyed the selection and quality of the buffet.
"Five star staff"
I have just spent a few days at the Sutton Place - beautiful suite,immaculately fresh,superbly well equipped and,despite being only on the third floor and street-facing, extremely quiet at night. However the real stars are the staff ... The house-keeping staff are perfect, the door staff are witty as well as welcoming and the concierges can answer just about any question you ask them. Wish I'd tried room-service ...
"Fantastic location, nearly exceptional"
Had two experiences of this hotel at the begining and end of our trip to BC. Staff all very friendly, rooms quiet (next to elevator but no noise) and clean and spacious especially in La Grande Residence. Only 2 little things, breakfast was a bit expensive, buffet okay if you eat a lot but we just wanted some cereal and pastries and that was expensive. Other is that this was the only place we stayed in 3 weeks where they charged for wi fi. We stayed everywhere from budget to luxurious all over BC and Alberta and I feel these days this is a bit silly.
"Exceptional concierge service"
I recently stayed at the Sutton Place with my grown-up children and was very impressed by the service quality and friendliness of the hotel staff. The concierge service deserves a special mentioning: I have been staying in many luxury hotels around the world but the kind of advice and support this team is offering can't be topped. The location of the hotel in the iner city, the restaurant and the traditional bar are an additional plus.
"Everything you'd expect from a Excellent hotel!"
The Sutton Place Hotel is a grand place indeed. Starting with our arrival, being greeted by the doorman, to the grand welcoming lobby with polite reception staff and efficient check-in, We felt special from the start. The rooms are spacious and well appointing whilst maintaining the classic colonial feel that sets the hotel in a class of its own. The beds were incredible comfortable and a good nights sleep was assured. The restaurant was good, and the bar had a great atmosphere and a real buzz. We would stay here again, and again!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM