A beautiful hotel. I stayed there 22 years ago and it was exactly as I remembered it.Comment of S. John , Canada the 2016-09-26
First class facilities backed up by professional staff made our stay delightful well done I would recommend this hotel to anyone that is looking for a beautiful place to stay and if you want real value for your dollar. Loved our stay. excellent hotel.Comment of H. Hilda , Australia the 2016-01-26
Great hotel, great location.Comment of K. Oksana , Canada the 2016-01-08
This hotel was Great and the staff was also Great!Comment of W. Henry , United States the 2015-11-25
Excellent stay, rooms a little dated but clean and very quiet even though the hotel was full. Staff can't do enough and excellent location.Comment of G. Christine , Canada the 2015-11-07
Das Hotel ist bereits etwas in die Jahre gekommen aber trotzdem bietet es unglaublichen Komfort. Wir haben aufgrund einer Doppelbuchung ein Upgrade in eine Suite bekommen ohne Aufpreis. Die Dame an der Rezeption war ausserordentlich hilfsbereit und zuvorkommend. Wir kommen gerne wieder.Comment of K. Patrick , Germany the 2015-02-27
Sehr nettes Hotel in zentraler Lage. Ausgezeichnete Bar/Restaurant im Erdgeschoß angeschlossen. Die Zimmermöbel zeigen schon deutliche Gebrauchssuren, sind aber voll in Funktion. Personal sehr freundlich, engagiert.Comment of H. Otto , Austria the 2014-09-08
"Great Locations, Average Dated Hotel"
The Sutton Place is showing its age. The rooms are pretty dated, though still reasonably comfortable. Big comfy bed. The location is ideal - right in the middle of the city. Room could have been a lot cleaner.
We stayed here for our 35th anniversary weekend and really enjoyed it. Service was wonderful but unobtrusive. We had a king room and it was very comfortable. The hotel is situated close to so many places, too! We prefer to walk or take transit when visiting cities and were really close to a Skytrain station, and within comfortable walking distance to most downtown attractions, including Gastown. Would highly recommend.
"LUXURIOUS COMFORT IN THE HEART OF THE CITY"
The service was impeccable. Staff were very friendly. Maintenance worker came immediately to address concerns. The bed was extremely comfortable. Nice room. Peaceful and quiet at night. I liked taking hot baths and the showers were just the right temperature. I appreciated the soaps, shampoos, conditioners, loofa pads, nice towels. Room service is also available. Housekeeping services were provided daily. The swimming pool, Jacuzzi and fitness gym were great. Underground parking is available. There is a spa on-site and massages are offered. Great location close to everything. Highly recommended!
"Top service, prime location to restaurants and entertainment"
I had booked a premier king room for my husband's surprise birthday weekend as a local and this was our first time staying in this hotel. Upon check-in and having a lovely chat with the front desk attendant, she actively listened and offered us THE presidential suite together with chocolate covered strawberries and making us feel so special. It really mad our couples weekend getaway extra nice. The suite was amazing with a living room, full kitchen, dining room.....it was certainly a full suite. The location is superb, right at the heart of downtown Vancouver. Across the street are the movie theatres and lots of restaurants. Around the corner is popular Robson Street and Alberni street for luxury shopping boutiques. There's also a specialty on-site wine merchant store and a grocery store across the street.
Stayed at this hotel over 10 times and every single time, the staff is super friendly and accommodating! The rooms in both the residence tower and the main tower are comfortable and bathrooms are nice. To save some money, self park at the public parking lot close by. The hotel is close to shopping, restaurants, and the skytrain. I highly recommend this hotel!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM