Perfect location, friendly, welcoming Staff and great service.Comment of S. Vagn , Denmark the 2016-10-06
i have been in the hotel during the ITB , i have request a smoking room and request was fulfilled room is nice and in good conditions , the WIFI speed good , the hotel offer a free tablet in the room for the hotel facilities and for the guest use and this was good. i have booked room include breakfast , breakfast is very nice with good variety. restaurant team are great welcoming and service . reception team so great and helpful .
Friendly staff, nice breakfast, great location. Was there for 5 nights during ITB in March. Rooms are nice and spacious. Ideal for business trips, proximity to the main Ku'Damm street and plenty of eateries around. Only drawback is the gym which is way too small for the hotel especially when hotel is full. Limited equipment...
"The real meaning of the word quality!!!"
The Hotel is really downtown in a quite Street and a little bit different of the others as the reception is at the first floor or the quality of their service so high and can be understood immediately you check in! The personnel of the reception is very kind, quite quick in his service and very very helpull. Wonderfull breakfast where you can really have what you want and here also with a quick and good service. The room are spacious enough with a choice if you want of pillows a very good wi-fi connection and ancillaries in the bathroom suitable with the Hotel level. Only the minibar can be improved as it is not so well furnished of items. During my stay I had big problems with a Berlin airports strike and the receptionists help me a lot even if it was not in their duties, so kind and I want personnally to thanks all of them!! Very good service indeed.!!
"GOOD HOTEL BUT EXPECT LESS THAN GENERAL SWISS QUALITY"
This hotel is located in the heart of the city and it is extremely close to the general shopping destinations,The rooms are normal,the hotel in general is quite ok with a very good breakfast.the lobby and the staff is very good.But to be honest,it is not in general a high quality SWISS hotel,alternatives can be discussed regarding the price.
Absolutely fabulous, cost and service top class. A clean and efficient hotel that has the perfect location . Close to the Zoological gardens with all public transport services on the doorstep , will use Swissotel wherever they are from now.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM