Perfect location, friendly, welcoming Staff and great service.Comment of S. Vagn , Denmark the 2016-10-06
"Great location, amazing people"
Loved the hotel! Room was spacious and well equipped, excellent sleep quality. Dinner in room was very tasty and on time. Breakfast was a great buffet, overlooking the Ku' Damm! The staff was just AMAZING! Even if my stay hadn't been so good, I would still return because of the people there: of course I did have a wonderful and relaxing stay. Definitely will go back!
"Great hotel option if staying in Berlin!"
Stayed here for 4 nights and it made for a great home base for our visit to Berlin. The staff were very friendly and helpful, and the rooms were a good size by European standards. While this hotel is located a fair distance from some of the "touristy" places you'll want to visit while in Berlin, there is a hop-on/hop-off bus stop just around the corner while made the city very accessible. There is a subway stop nearby, and several bus stops, so access to the rest of the city is quite simple and convenient. My only minor complaint is the pillows, which I found to be an odd shape and very thin, but that seems to be Swissotel thing, and not specific to this particular hotel, but otherwise this was a near-perfect stay! The optional breakfast buffet was very good, and by far exceeds anything you'll find in typical American chain hotels. Plenty of selection of both warm and cold food options. I'll admit that I was a little nervous about this location when I booked it, but upon arrival any concerns I had went away. There are lots of restaurant options nearby, and it's a short walk to the KaDeWe shopping centre. I would not hesitate to recommend this hotel to others. Great stay!
"Great service and location"
The hotel is very good!! Great location and service. Breakfast is Excellent as well. Lots of shops around, restaurants and access to metro is a block away. Great experience everytime I visit this hotel.
"Nice choise in the west part of Berlin"
Very nice hotel in west Berlin. Gave it only 4 stars because of the room furniture, which needs a little bit of updating (I stayed at a Classic room). The Pros: Location: the hotel is in a perfect place, close to everything a traveler needs- transportation, restaurants, shops, jazz clubs, supermarkets, etc. Room: The basic room is quite spacious, with all amnesties expected from a 5 star hotel (bathrobes and slippers, coffee machine and coffee capsules, tea facilities, iron, pillow menu). The room was extremely quite. Service: Exceptional service all over the hotel- at front desk, bar and restaurant breakfast. Very nice, efficient and professional personal. Hotel cleanness: WOW. I was overwhelmed by the level of cleanness of the Swissotel. The lobby, the breakfast room and our room were spotless clean. In our room there wasn't even a tiny crumb in the carpet, no dust in the furniture, no spots of water in the bathroom marble or mirror and the shower and bathtub looked as if they were one day old, they were sparkling in a remarkable way! Wifi: Free and fast. Easy to connect. Transportation tickets: The guest can purchase at the front desk a daily transportation ticket. Great option! The Cons: Breakfast: Nice breakfast with overall good range of food. Nevertheless, I stayed at 4 stars hotels that offered quite the same level of food.. In my taste there wasn't enough selection at the sweets and pastry department. Room furniture: Needs an update. The furniture is in great condition but it has an old style that doesn't fit the high standards of this hotel. The same goes for the room carpet. Bathroom: Good size with nice amnesties but there isn't enough storage place. There was also a problem with the hot water in the shower. When showering, the water changed consistently from cold to hot and it was impossible to control it. The 2 lifts system: Was a little bit annoying. In order to get to the room, the guest has to take one elevator that is in the street level, then walk through the lobby and change to another elevator. Overall, I was very satisfied at the Swissotel. I think that if this place will renovate and change the decoration in its rooms, it will become a perfect option to stay in Berlin.
"Great hotel, will repeat."
The room is spacious, with a big window. The sheets are made of high quality cotton. I wasn't sure about having breakfast, but it was worth it. It's very assorted; they have an egg menu so you can order your eggs or omelet to your waiter. In short, very nice.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM