of TripAdvisor Travelers recommend this hotel
"My 2nd home"
My second home, swissôtel Shanghai. Great location (metro line 2), spacious rooms, perfect executive lounge with lovely staff, especially Chrystal. I am glad to come back soon. My choice in Shanghai!!
"Could not sleep due to noise"
The ventilation system (not the A/C which can be stopped, I mean the ventilation on which we have no control) started to be very noisy between 2 and 6 am, It woke me up and prevented me from sleeping again. As I complained on the next morning, I received a very silly answer: "we will give you a room on another side of the building, because on this side there is a lot of noise from the street". Which means that they did not believe in my complain and did not wish to investigate and repair. The new room was on the 26th floor, right below the executive lounge, and I could hear the waitress walking with heels until past midnight, and then preparing and serving breakfast from 6am. Considering this repeated lack of care for the customer, I will not return to this hotel again.
"Fitness & Pool good"
The standard room is somewhat dated but very well equipped and clean. Liked the fitness facilities a lot. 20m pool and quite a selection of fitness equipment. The change rooms are spacious with three hot tubs, cold plunge pool, dry and steam saunas. Really enjoyed that.
"All you can need"
I have been to swissothel grand Shanghai in October for a quick visit. The hotel is outstanding. Good service, very kind at the reception, wide room and very good breakfast. Very nice area around and close the line 2 metro station.
"Nice hotel in good location"
The hotel gives a luxurious feeling with friendly English speaking staff. Rooms are fresh and fairly large and similar to all others high end hotels in China. The best part is the spa and gym that's big and and well equipped. Get a high floor I stayed at 14 and my only view was house walls. Location is great in top of line 2 subway station.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM