"Comfort in the city"
I was very impressed with the beautiful room that I shared with my Daughter whilst staying in the city for a Women's Conference and the pleasant experience added to the memory for us both. This will be the last time we share time together before her Marriage in a week and it certainly was enhanced by the comfort of the room and attitude of the professional staff. Highly recommend the Swissotel and looking forward to an excuse to return.
"Excellent value, great service"
My comments relate to the Executive Club facility. Swissotel is a tiny step down from the big name 5 star hotels, but not much. It is good value and offers a good club level experience. There is a good bar on the floor below with perhaps the best happy hour value in Sydney and value-priced food. Afternoon tea is provided from 1-3pm daily. Buffet breakfast and cocktail finger food is a little light on compared to quality hotels in Sydney but still very good value and quite adequate. Cocktails from 530 - 730pm are serve yourself but a good selection of drinks and mixers. Internet is 2mb up and down which is adequate for business users. Importantly, internet is included in the room as well as all public areas and the club - which is a bonus compared to some other hotels which only provide included internet in the club lounge. No exclusive club checkin. No concourse - cars / taxis have to pull up in the street outside the concierge desk but this is only a minor inconvenience. Rooms are modern and adequate. The location is perfect, right at the end of Pitt Street mall. I've stayed several times with consistent results. Overall, highly recommended.
Fantastic beautifully indulgent, recommend if you want to spoil yourself. We stayed in the King corner balcony suite. Magnificant views and comfortable furnishings. Right in the heart of Sydney just steps from everwhere.
Awesome friendly staff made this lovely hotel even more enjoyable. Nothing was too much trouble ;) the rooms are exceptionally comfortable and the beds are the best I've found in any hotel yet. Good central location too
Have stayed at Swissotel many times in the past few years and always been happy. Stayed here for one night with my husband and 2 teenagers in an executive room but this time we found service slow. We waited almost an hour for a bucket of ice to be delivered to the room and I had ordered a bottle of champagne and a cheese platter to be delivered to the room for my husbands birthday which was ordered to be delivered on arrival. It was disappointing that we waited over an hour an a half for delivery. Executive Club staff awesome and suite also great. Will stay here again, just a little disappointing that the service was not up to standard across the property.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM