Booked this hotel as a last minute due to the very disappointing accommodation booked through Airbnb. We weren't disappointed this time. Could not fault anything about this accommodation. Staff professionalism exceeded our expectation as well as the rest of the amenities offered,
e have stayed there a few times and each one the staff are super friendly. The consierage are very helpful and so are the staff upon check in. They helped us out with some things that we forgot (phone charger) and printed our ballet ticket for us as! great stay
"Chinese New Year Vacation"
We love the Hotel , our request for early check in was answered, all super helpful , excellent connecting rooms, amazing location, wonderful concierge , for sure we come back.The breakfast is perfect with many options for the children , my son was delighted with the pancake baking machine.
Very central, fantastic staff with rooms that have only recently been renovated. The reason to stay is simple. It's located in the middle of a major shopping centre with a multitude of high quality retail outlets in every direction with the botanical gardens and the NSW art museum all with in walking distance.
We were in Sydney for a family function and stayed at the Swissotel. Booked under a package that included breakfast and parking. The hotel is lovely despite the convoluted entry - you have to take a lift from the ground floor to the lobby. Then another lift to your room. The rooms are attractive, spacious, well laid-out and comfortable. Our bathroom was huge and even had a full-size bath. The room, and the hotel in general, was immaculately clean. The bed was extremely comfortable and the air conditioning worked very well. The package included breakfast which was in a lovely restaurant on the lobby floor. The food and drink offerings were excellent and there were plenty of options. A special mention has to be made about the very helpful, friendly and courteous staff. Particularly the guys on the concierge desk and the valet parking crew. They were all helpful, engaging and a delight to deal with. All un all this is an excellent hotel and we would definitely stay here again.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM