Not even a bottle of water in the room and empty minibar. When I made the remark at checkout the answer was : we don t provide free water for that category of room (I paid CHF 250 for the night + CHF 50 for dinner and CHF 36 for parking ...) and that next I should ask a room with à not empty minibar. Is this what to expect ' Really disappointing quality of service.
Very ideally located and close to Oerlikon train station making traveling easy and fun for tourists. Good rooms , nice and helpful staff. Resturant provides sumptuous and good variety of breakfast. An overall wonderful experience.
"Superb base if you want to go into Zurich"
This hotel is based outside Zurich in a part called Oerlikon which means its a short journey to the centre of Zurich. However Oerlikon is quite busy place itself, very modern, and plenty of shops. This is good as if you have a car and want to avoid central Zurich then this is a good base to use. Even if you don't, I still think this is a good location and better value than central Zurich hotels which get very expensive. There is a public carpark underneath which is massive and has direct access to the hotel. There is also a very lively bar attached and a Starbucks. The train and tram station is virtually opposite the hotel. If driving it can be easy to miss the carpark entrance and if you miss it you have to go around the oneway system again like I did! Overall would certainly stop here again.
"EXCELLENT VALUE FOR MONEY"
Hotels in the centre of Zurich are extremely expensive, especially for the foreign tourist because of the strong Swiss Franc. If you don't mind being slightly out of the centre, but 2 minutes walk to a station that connects to Hauptbahnhof in the Centre, and the airport the other way, this Swissotel in Zurich is an excellent choice. I was in my hotel room only 50 minutes after my plane landed! The rooms are very comfortable and well-appointed, including a good desk for the businessman, and that valuable kettle to make an early morning cup of tea or coffee. The staff are super friendly and have excellent English. The hotel is fantastic value for money, being so accessible to the centre, and also to the airport.
"They should have more respect for their guests!"
On my last morning there, I spent 2 hours at a nearby fitness center. When I came back to my room at 11:20 am, to my surprise the room was already being cleaned and the cleaner had already thrown away my toothpaste, toothbrush, some food and some documents I had left on the table next to the bed. Yes I should have put the "do not disturb" sign on the door but to me this is just lack of respect for their guests, especially when their website says checkout is until noon. I was not expecting this from a 4-star hotel.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM