"Lovely Stay at the Taj"
A very comfortable hotel in a convenient location just off Union Square. The room I stayed in was clean and had the bonus of molton brown toiletries. Food is excellent along with the service. The gym is open 24 h and has a lovely open terrace view of Union Square
An emergency meant we could only stay one night instead of the 2 reserved. We have been loyal guests for 30 years. We were charged $560 for the unused stay and no further consideration would be allowed by the supervisor. We are not returning.
Beautiful place to stay. The property is clean and well maintained. I especially liked the location, right in the middle of Union Square. Even though its little higher on the price point of view, for my stay it was worth every penny
DO NOT STAY ON THE 2nd FLOOR!!!!! Checked in at 6pm and all was well until I went to my room and discovered that I was placed immediately next to the banquet room where a party was taking place until 11 pm. I had no prior heads up nor did I get an option. I was too exhausted and sick with a fever. When I went downstairs to speak to the front desk the person in charge did NOT give me the time of day and wasn't empathetic. For this price I would expect nothing less than excellent if not superior service. Disgusted with the way I was treated.
"A Pleasant Surprise"
I had never stayed here before. I found it to be an excellent value, luxury feel without a luxury price. Excellent location. convenient to everything you could want or need for a short term trip to San Francisco
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM