of TripAdvisor Travelers recommend this hotel
Excellent location and nice facilities , I was happy over all with most of the staff except for a lady called Yana Zapryenoba As she was very rude , lacks basic communication skills and highly unprofessional in dealing with issues regarding the guests.
"Amazing stay with exceptional personalize services."
When u say Luxury, choose address Dubai mall hotel and residence. I feel it was meant for me.Every thing seems to be like organized for a awesome experience. Awesome staff make you feel like home. Thanks Deepak Dhakal - room service and duty manager Ravi Sambrekar for your outstanding service and courtesies to make it awesome for me.
"Excellent stay and Warm hospitality"
I stayed in residence side of the The Address mall and service here is exceptional. Food,ambience is very very good. Please try and go for higher floor to get the best view of the town. Rakibul Hassan and his team was looking after us during my stay and he extended warm welcome and made sure our stay was comfortable. On my next business trip i am looking forward to come with family because of warm hospitality by staff. I was under the impression that its purely business hotel but it has kitchen, swimming pool , play room for children and very good security. Once again thank you Rakib Hassan and see you soon.
"What a GREAT hotel"
I recently stayed there for 3 week while on business. - And I cant wait to get back!! Right from the greeting at the front door to the checkin process to the stay itself, the restaurants, the cabana swimming pool, - there is simply not enough they can do for you at this hotel. The rooms are clean, the linen is beautiful, the view is fantastic, and the location right next the Dubai Mall simply cannot be beat. Try one of their gold covered cappuccinos! Thanks to all the staff the the management of what is sure to be one of the best hotels in Dubai!
"my visit review"
Advice your customers if you will have a services interruption, and we the service will comeback like the water interruption. help line was not given correct information about the when we expect the water to be back.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM