of TripAdvisor Travelers recommend this hotel
"design, comfortable, super practical, top service"
located just closed to dubai mall, this hotel is very practical for those who want to shop, or those working in retail ! very good welcome, quick check in and check out, top bedrooms. 2 points to improve: tv is very slow is the bedroom. And breakfast is so so
"The Best Hotel in Dubai"
If you are looking for great value for money to stay in Dubai, look no further than the conveniently location of The Address Dubai Mall. The staff are wonderful and caring and knowledgeable and the hotel is amazing
"Great Location in Downtown connected to DUBAI Mall"
Great location especially if visiting in the summer months for a shopping holiday as it's connected to the Dubai Mall. It's a very busy hotel so sometimes you may need to expect to wait awhile, staff are extremely accommodating and make up for the rare delays. Don't expect any fantastic views as even rooms with partial fountain views you normally have to go out to the balcony and look around the corner. Pool area is great! Good views of the Burj Khalifa and service is amazing. Especial mention to pool attendant from Nepal Sarathal who was attentive & friendly even in the heat. Gym facilities also great. Room service prompt and delicious, you can order from your room iPad. Rooms are as expected of a 5 star property.
Beautiful foyer although odd that the florist is there every morning around 8am when guests are milling around. Great location and convenient but disappointing. I was given a room in the residence which was fine but the tv didn't work and no notification that the residences are dry. I asked to move to the hotel and was assured a call back, received none and after trying to call reception many more times with no pick up went down to ask to move rooms. The next room was well appointed and the staff moved me into a suite and were very accommodating, room service took a long time and in general the whole episode was just disappointing. Went to leave this morning great service from the bell boy, handed the key back to the front desk, explained i was running late so dropping the key in and the room was empty for cleaning, Blank look from the lady on the desk she didn't speak and then i get a phone call at 11am in the middle of a meeting asking if i was vacating the room. I explained to three different people i'd be back to sign off the bill after work. Sadly, the Address is not a 5* hotel even though it charges as one.
"The best Hotel"
The hotel is generally excellent in terms of location and services. And also very suitable for families and individuals to its presence in the Dubai Mall. The hotel has a restaurant and design and a unique and distinctive civilisation and they have a very great staff
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM