"Fifth Time at The Beloved and Planning # Six"
From the title of my review, you already know we LOVE The Beloved. Each visit just gets better and better. This was our first time back since the hotel became adults only and we loved the change. We noticed they had more activities for the adults, more music poolside in the afternoon, games, more entertainment in the Lupita Lounge in the evenings and no more children in the hot tub! Our trip starts with help from the from desk managers, Jenny and Samantha. They have been so helpful over the years answering all my emails and providing my requests. We had the Four Seasons transfer, from the hotel, pick us up and everything went smoothly and onetime . The drivers are very pleasant. We were greeted outside The Beloved with a hug, cold towel, champagne and welcome home! After checking in, our room was not ready, so we changed into our swim suits, stopped at the lobby bar for a margarita and went to Isla Grill for lunch. We were greeted by all the staff that we were so happy to see. We spent the day by the pool, then checked into our beautiful room, relaxed for a while and went to dinner. After dinner we go to Lupita Lounge and the lobby Bar to see Mariam for her special bob-bon drink. Don't miss listening to ClaudiaT. sing on Tuesday evenings at the Lupita Lounge, my favorite night. Our days are pretty much the same and we love it. The rooms are so beautiful, beds are comfortable and the views and beyond compare. My favorite way to start the day is with breakfast room service. The food arrives hot and delicious. They set it up on the table outside and it's perfect. After breakfast we head to the beach. We usually rent a cabana each day. Jarod is in charge of reserving the cabanas, they are set up with towels, tables, cold iced water, lounge bed, lounge chairs in the sun and later in the day he brings a tray with cold towels, cold water mist for your face and after sun lotion. Jarod is a great guy, always smiling and fun to talk to. The cabana, beach area, and pool areas all have superior servers, always there taking orders for drinks and food. A special shout out to Eduardo, Luis, Dani, and Freddy. I can say these guys are our good friends. They are hard workers and really hustle to get their orders out. There are other servers as well, and a shout out to them. Thanks for your great service. Miguel is the entertainment manager. He's a great guy and a lot of fun. He directs the pool aerobics, games, bingo, and other activities . Now to the restaurants, our favorite is Isla Grill. It's all open air located overlooking the pool with a view of the beach. I can't say enough about the entire staff at Isla Grill. From Chef Jorge, Waiters Noe and Paulo, Bartender Pedro and all the staff, they provide the best dining experience. We celebrated our anniversary on March 17 and they served a very special diner for us. Chef Jorge asked us what we would like for dinner and Noe and Paulo decorated our table and served a fantastic dinner. The hostesses are also so welcoming each time we arrive. I highly recommend The Beloved for an Adults Only relaxing, pampering, dining, experience. We love the hotel and all it has to offer, the grounds are beautiful , the house keeping and beverage service excellent, and the friendly staff keeps us coming back year after year. Thanks to everyone at The Beloved!! Hugs & Kisses, Sherry & Paul
"Gorgeous hotel, wonderful staff, amazing food"
Beautiful hotel; lovely staff; amazing food. Loved my trip!!! Took two excursions. One to the Mayan temples and one to Isla Mujeres. We snorkeled, sailed, had spa treatments, ate great food, swam in the ocean and the pools. Nothing but fabulous!
"One Word - Perfect!"
We just got back last night and absolutely loved this resort and we travel a lot which is why I am saying it's perfect. From the moment we got off our transfer bus and they greeted us, we knew we came to the right place. They made you feel so special. It has everything you'll ever need to have a great holiday. I really thought the reviews were fake, but they weren't. Our room (we had a Junior Suite), was just perfect for us, huge and very clean with a large balcony overlooking the 2 blue pools with fountains flowing every day. The balconies all have beds on them and we'd fall asleep out there every night to the sound of the ocean. It's a very quiet, peaceful resort and if you love to relax and enjoy the peace and quiet, you will love this as much as we did. No noisy bands or loud music playing all the time and no noisy drunk people (which we can't stand). And we enjoyed the music they played by the pool in the afternoons. Sometimes I wish they didn't turn it off, it was no nice to listen to while you're lying on he beach. You never had to worry about reserving beds or loungers as there were plenty all the time. Breakfast at Aroma was great, lunch at El Mar and Isla was perfect as you'd overlook the beautiful blue Caribbean. We'd have dinner at Isla each night and twice at Lupita (we didn't enjoy Lupita). At night, we'd go to the Lupita Lounge and there would be entertainment there. We really enjoyed the casino night and this guitarist one night was outstanding (more Spanish music please!). As everyone says if you're looking to party with friends or such, this isn't for you, but it's perfect for couples and so romantic. We want to go back next year, but we love the ocean (we are not pool people), and unfortunately, it's full of seaweed. We did go in the ocean each day, stepping over the seaweed, so it didn't bother us that much. We did take a side-trip to Isla Mujeres one day and went snorkelling over there and it was totally worth it. The North beach is stunning and the Cancun blue colour we have come to love, so I'd recommend you do that if you come here. So we'd definitely go back if the price doesn't sky-rocket as it was right in our price-range. Being Canadian, our dollar is so low and we can see it's priced just right for our U.S. neighbours. The people that work here are outstanding and kind and genuine. We loved everyone we met. Thank you!
What an awesome trip! Amazing staff, service, and attention to detail. Best all inclusive resort we have ever been to. We will definitely be back!! We played golf and did one excursion - zip lining and atv riding- this was all arranged and handled by the resort, we didn't have to think about anything. Excellent food, and nightly entertainment.
"Great place to visit if you are on Weight Watchers"
The rooms are terrific, service is great but the quality of food and wine is substandard. Everyone at the hotel felt the same, when asked if they could do something about the wine, you had to pay $ 60 plus for a normal bottle. They own the Excellence hotel next door,that has a better restaurant but Samantha at the hotel refused to let us eat there. Having spent every year going to a different hotel in this area of Mexico I would definitely not return to this hotel. Very quite and way too many great hotels to chose from to go back here. Most rooms are far away from the beach and there are no activities. Try the Iberostar Grand Hotel, a much better place to stay.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM