"The perfect vacation"
Incredible! It was beautiful, relaxing, quiet, and satisfying. The staff there are nice, attentive, and accommodating. Here are some of the most memorable staff: Sara is a very kind hostess, Jose de Jesus did a great job introducing the resort when we arrived, "The Pebble" was entertaining and played volleyball with us, Marlene was my favorite housekeeper, Claudia was so nice to us, Orlando is my favorite waiter because he was so funny and accommodating, and Cristino is my favorite chef because he made me delicious tacos by request! This was the best vacation by far.
"Exceeded all expectations"
My wife and I just returned from an amazing 5 night stay at The Beloved. We stayed in the Hermosa casita with the rooftop plunge pool - and spent most of the day and evenings enjoying the outdoor bed and small pool. It was quite honestly the best vacation we've ever been on. The room, the food, the drinks - all punctuated by amazing service - had us legitimately sad to leave on our final day. We actually tried to find things that we didn't like or were disappointed with and the only things we came up with all week was the "glass door" for the toilet wasn't ideal and that the ice maker at our casita wasn't working, so I had to walk next door on the few occasions I wanted ice in our room. Yes, there were meals we liked better than others, and servers we enjoyed talking with more than others, but overall it was an outstanding week. The resort was perfect for a relaxing couples trip...We hope to make a vacation to TBH an annual event.
"The Amazing Beloved"
Absolutely wonderful resort. It was my husbands and my first time traveling to a beach resort for vacation. Typically we travel to Europe. My sister had stayed at the sister resort next door and recommended the Beloved. It was a wonderful experience for first timers and now I think we are spoiled. Everything from our beautiful room with porch and pool to the exceptional staff to the greeting upon check-in was flawless. I would recommend this resort hands down to anyone wanting to get away for a couples trip. The boutique style sold us. We are not a fan of crowds and the bigger resorts we feared would be too crowded. The Beloved was absolutely perfect. Thank you to everyone who made our first beach resort experience so memorable.
This was our (the wife and I) first all-inclusive experience, and first time in Cancun/Playa Mujeres. We usually like to vacation to do things, and be on the go as our only other vacation just to relax was a bust (a cruise). From the moment we walked in it was an amazing experience. The staff was friendly and helpful, and we have never been treated so well. We ended up never leaving the property and just enjoying the beach, pool, amazing food, and hotel activities. We did peek over at the Excellence Playa Mujeres and it seemed a lot more busy than Beloved, which had plenty of space for everybody. The restaurants were filled with such great food. The breakfast at Aroma had everything. We loved the Aroma restaurant the best, but Isla Grill also had amazing meals. The room was fantastic, highly recommend a junior swim-up suite for the overall relaxation. The shower area delighted my wife. I want to make a special thanks to Victor who took great care of us at many meals, to Julieta who organized some nice excursion packages, and the rest of the staff including Salma, Sara, Cristian, Jose, Alex, and Josue. We are already thinking about when we can come back!
"Feel the love at Beloved!"
What can I say, that hasn't been said already about this property. Just got back from a week long stay. My overall experience here was amazing! There isn't much I can say, that hasn't been said already in previous reviews. All I can say, it is true what everyone says. Service is one of the best.. Food is amazing for an all inclusive resort. We did have a terrible meal for Valentine's Day and did express this to the resort, so I think in the future, they will be more aware of any "prefixed" holiday dinner. Claudia, the service manager said she was going to have a special dinner for us, since we were so disappointed about Valentines Day, but when we arrived to the restaurant, they had no idea what we were talking about. All rooms are gorgeous! Maybe I would consider staying away from Building 1, since the only evening entertainment, is at Lupita Lounge, which is an open air lounge in the middle of that building. Breakfast, we preferred Isla Grill (restaurant over the pool) instead of buffet at Aroma. You can't beat the outdoor view and cook to order food. Karen the hostess was so sweet and always greeted you with a big smile. We also loved our waiter Antonio. We had dinner here 3 nights in a row. It is considered the resorts steak house in the evening..Cristian and Roberto also stood out to us. We found the beach service GREAT!! Luis, Oscar and Dani, were always available and quick to get us our drinks. The resort is small, so after a day or two, the staff gets to know you, which was so nice. Lupita Lounge, Alberto is the absolute best!!! He is one of the waiters there in the evening and he was so much fun!!!! Also, you must go to the bar in the lobby of the hotel, in the evening and meet Miriam. She is great! Give yourself so time, because she takes her time, but well worth it. Ask for a bon bon! Its her specialty.. Overall, the resort is so clean, the staff and food is amazing! Any room you stay in, I think you'll be happy. Not a party place, but don't get me wrong, we meet some great people and had so much fun! That pool bar is a good time in the mid afternoon. Have an iceberg for me!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM