"Excellent service from a doorman to housekeeping directors"
Mr. James Otte have provided splendid services to me on the day I checked in. He showed his enthusiasm to bring my luggage from a taxi to the room. He was patient, and polite. He presented professional services which matched to this hotel's value. In addition, Directors Ms. Janice Cruz and Chad Rigsby promptly responded my requests regarding room service during my previous stays and were willing to resolve the problems. Your efforts are much appreciated! I feel I am well treated as a customer. This hotel deserves its brand name. Love to come back anytime soon.
"Elegant, Historic Hotel!"
This gracious property has been beautifully restored to its original grandeur. Rooms are spacious and well appointed. The concierge lounge is excellent. The Michigan Avenue location couldn't be better. I hope to return.
I stayed here for a conference. The hotel reminded me of an updated classic. The room was updated and clean. It was a chilly day so I was glad that the heat was working. The staff were friendly and answered all my questions. They were always courteous. I would stay here again.
"Lovely property, boutique hotel in central location"
Beautifully appointed rooms, cozy (smallish) lobby and wonderful amenities - a more unique way to stay in a graceful old hotel which has been very well refurbished, keeping a lot of original charm but absolute modernity in the rooms. Great original art in the rooms. Convenient cafe in the lower floor - NOTE not good for accessibility, requires stairs at both entrances
"great location for the lakefront park and the food festival"
We visited during the Taste of Chicago food festival and found the Blackstone to be a first class hotel just a few blocks away from the event. In addition, the Chicago Art Institute is just a few blocks to the north; the Museum Campus (the Shedd Aquarium, the Field Museum & the Adler Planetarium) are a bit further, but still walkable. We very much enjoyed our stay and recommend the hotel,especially to frequent Marriott guests, who will appreciate the classic styling and the concierge lounge.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM