Had a great stay and highly recommend this hotel. Historical, and located in an active part of Michigan Ave. The front desk staff was accommodating, especially Ethan who went above and beyond to ensure our stay was enjoyable and comfortable. Kudos to all.
"No real complaints"
The hotel was very nice. Staff for the most part were super friendly and helpful. The hotel restaurant was expensive for the area (IMO) and you can find better food elsewhere. Reason for my visit was a business conference which was in the hotel and it was a beautiful building. This hotel is only a block away from Lake Michigan and right on Michigan Ave was a great location - walking distance to everywhere. The hotel does not have a microwave for guests though, so don't expect to warm up leftovers (they do have a fridge).
"Above average hotel for the area."
I stay in this area on a regular enough basis. So, overall, I would consider this an above average stay. I was placed in a room by the elevator. I was concerned about the noise, but the room is fairly well soundproofed so it was not an issue. The hotel overall was very clean and had a nice aesthetic appeal to it. I had breakfast at the hotel restaurant. As expected, it was a little pricy, but was good. Typically overpriced Internet service, that did work. And, no bottled water in the room. The hotel does have valet service, but not an attached parking garage. However, if you don't want to pay the premium for valet, you can park in a variety locations that are close. Overall, above average and I would stay here again.
I stayed at the Blackstone during a convention recently and the service was superb. I especially want to give a shout out to Anthony, the doorman. He was charming, helpful, funny and an absolute delight! Kudo's to such an excellent employee.
"Windy City Discovery"
1 word...Swag. This hotel is a real gem. Service from front door to desk to room to restaurant to 1600 concierge were great...no...super great! To name a few staffers: Vino, Takila,& DJ. When you eat in the restaurant. Get the Spanish Soup!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM