The Blackstone Renaissance Chicago Hotel is located in Chicago, close to Museum of Contemporary Photography, Millennium Park, and Grant Park. Nearby points of interest also include Art Institute of Chicago and Willis Tower.
Dining options at The Blackstone Renaissance Chicago Hotel include a restaurant and a coffee shop/café. Room service is available. Recreational amenities include a fitness facility. This 4-star property has a business center and offers small meeting rooms and audio-visual equipment. Wireless Internet access is available in public areas. This Chicago property has event space consisting of banquet facilities, conference/meeting rooms, and a ballroom. Guest parking is available for a surcharge. Additional property amenities include valet parking, a concierge desk, and gift shops/newsstands. This is a smoke-free property.
There are 332 guestrooms at The Blackstone Renaissance Chicago Hotel. Beds come with premium bedding. Coffee/tea makers and minibars are offered. Bathrooms feature shower/tub combinations, makeup/shaving mirrors, designer toiletries, and bathrobes. Wired high-speed and wireless Internet access is available for a surcharge. In addition to desks and complimentary weekday newspapers, guestrooms offer direct-dial phones with voice mail. High-definition televisions have premium cable channels and pay movies. Air-conditioned rooms also include iPod docking stations, blackout drapes/curtains, electronic/magnetic keys, and irons/ironing boards. Guests may request a turndown service, hypo-allergenic bedding, and wake-up calls. Housekeeping is available daily. Cribs (infant beds) and rollaway beds are available on request.
"Classy, with a great location - but poor elite breakfast"
We spent one night on a recent trip to Chicago. Being Gold with Marriott I was treated well at check in, and given a voucher for breakfast the next morning. Our room was on the 20th floor and had a view of the Sears Tower (I know it has a new name, but I prefer the old one). Our room was small, but done tastefully and with the classic look that fits the Blackstone. There was a small mini fridge in the room, but it did not get very cold, just cool. The Bathroom is large and modern, but with a classy feel that also fits the Blackstone. There was even a TV in the mirror which we didn't use at all. All the amenities are here, and it really rounds out the experience. Our only let down was the breakfast that we got with our voucher. We thought "continental breakfast" would be more than a small bowl of fruit, some oatmeal, and coffee. We have had better breakfasts at the Fairfield Inn - AND it took over 20 minutes to have it brought to our table. Service at breakfast was not up the rest of the stay, our wait staff rarely visited our table. To top it off I have reached out via email to the property to let them know about our displeasure with breakfast and I have yet to receive a response. I am a regular Marriott guy - and I am surprised at the lack of response by the Blackstone.
"Beautiful hotel in front of Lake Michigan"
I stayed at the Blackstone for 3 nights due to a business trip. Even though the hotel was 99% occupied, the front desk was kind enough to upgrade me to the lake front view. I had two memorable moments which made me write a review for this wonderful hotel. Firstly, the view of the lake from my room was phenomenal. I was staying on the 15th floor and I could see the entire lake horizon. This view was especially picturesque when I was woken up by the most beautiful sunrise I have ever seen. Second, the staff were incredible. Everytime I went to the concierge lounge, I was given utmost courtesy, respect and service. A special shout out to Vino, Tekoa and Norma for going above and beyond to make sure I was comfortable.
"Great stay and lots of help in a hard time "
I checked in for a work related seminar on Wednesday evened g and was given a great room with a wonderful view. The next morning, about an hour into my seminar, I was struck by food poisoning (I did not eat at the hotel) and had to retire to my room. The hotel staff was not intrusive, but attentive and sent up tea and crackers. I felt well cared for and look forward to coming back. When I did eat in the hotel restaurant, I enjoyed it. The hotel extended our stay at the seminar rate to allow me to get on my feet. Great location and food. Thanks to all. Frank Jemison
I recently had the pleasure of staying at this property. Every staff member I encountered was courteous and accommodating. Norma M. in the lounge was especially helpful and took great care of us in the morning. My room was clean, comfortable and I was fortunate enough to have a great view of Lake Michigan. I would definitely consider this hotel again for business or pleasure travel.
"Nice view, mediocre facility"
Here for one night on a business trip, and chose this location because of its proximity to my meeting. I got a room with a great view of Lake Michigan. The hotel decor is on the dark and old-world side. There was no cup/glasses in the bathroom. The room was sizable, but the furniture was old. The lounge chair by the window had a huge rip on it. There was also no thin blanket in the closet, so you can have either the thick comforter, or if you strip, just the top sheets, but nothing in between.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM