of TripAdvisor Travelers recommend this hotel
"Who needs the ritz "
This hotel is a converted ritz Carlton hotel located at the esplanade . The staff and the facilities are great. Highly recommended Enjoy the local Restaurants all in walking distance to the hotel. The hotel is a great place to explore the valley of the sun.
I stayed here for 2 nights for a business meeting. The food was not very good even for a business meeting. The rooms were decorated in a fun way. The rooms were clean. The pool area was small but adequately stocked with clean towels and cold water. Good shopping across the street. Not much around otherwise.
"Trendy boutique type hotel"
I was here for a business trip. The conference was at another location, but this was the hotel we stayed at. It's on one of the major roads a bit North of downtown Phoenix. There is an upscale mall across the street and some good restaurants in walking distance, but you will need a car or transportation to get anywhere. The lobby is modern as is the bar, which was about what you would expect for a hotel bar. Decent selection, friendly bartenders and relatively high prices. The valet and checkin staff were helpful and friendly. A nice technology innovation I had never used before was the valet system used a QR reader on your ticket. All you had to do was scan the code with your phone and a message was automatically sent to the valet. It worked great. This is a pet friendly hotel. The rooms were nicely furnished. beds were comfortably, linens were of high quality and soaps etc. were good. It had one of the wall dispensers in the shower. I know there are some people that don't like those. For some reason the cleaning staff never came until 5:30PM the day I was there and I sent them away because I had just gotten back from my conference and was getting ready to go out again, so the room was never cleaned. Not a huge problem for me, but it probably should be better managed in a hotel of this quality. I didn't use the fitness center or any of the other amenities. The price I paid was pretty good for an upscale hotel. I would stay here again. I think it is part of the Marriott network of hotels.
I stayed here for a meeting and was quite impressed on the transformation of this property from a Ritz Carlton. Its a fun funky hotel with lots of charm. The gym was impressive and apparently hosts football and basketball teams, so you never know who you will run into. Great business style hotel near the mall and airport. If you are looking for a uniquely charming place to stay in AZ, this would be it.
"Beautiful Hote in a Great Location"
What a beautiful hotel. The architecture is stunning, the artwork is unique. It's just so different than the run of the mill hotel. The rooms were nicely appointed with very comfortable beds. I will definitely stay here again.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM