of TripAdvisor Travelers recommend this hotel
"Should be good but lacks attention to detail"
A collection of small details not being in place stop this hotel being as good as it should be. Collectively, they added up to a disappointing experience. The good: Lots of staff Nice lobby Rooftop pool is lovely and a quiet oasis from the bustle of Sao Paulo Comfortable beds The bad: I stayed in three rooms over 10 days in and out of the city. Lot of items in the rooms are chipped, stained or broken. One of my TVs was loose and at an angle, another fuzzy. There were chips on tables, or stains on worktops. The balcony doors in 2 of 3 rooms wouldn't seal shut, meaning my room was noisy, particularly on the 8th floor and on any room on the West side, where I was woken avery morning by extremely loud music from the ground floor fitness studio next door. The wifi is close to unusable. It's meant to be a business hotel but I couldn't work there as the wifi was so slow. Once I was unable to run a speed test as it was so slow, the other time it clocked under 1mb. I had to wait 30mins to send an email with a modest attachment. Breakfast was mediocre. I've had far better at low cost pousadas in Brazil. Bland cakes and hard pastries. Front of house was haphazard. I had asked for an early check in after landing on a long flight, I was told I'd need to pay for that. I said OK. When I arrived the room wasn't ready. I said I'd wait. After waiting I was told I'd need to wait another two hours. Eventually I borrowed a towel and showered at my office. I came back in the afternoon as I'd given up on sleep and after waiting for service, got to my room, but someone else was in it. Eventually I was given another room. My overall experience was disappointing because the hotel looks set up to deliver a great experience but I was left wanting more.
"Needs urgent renovation"
Old hotel, rooms are small, corridors stinks, Towels and amenities cheap, blackout doesn't work, noisy, pictures do not show the real hotel, needs to close and run a urgent renovation on the entire property.
"Excellent Place! Nice Location!!"
Its a very good place, near to a lot of places in Sao Paulo, nice people, they always kind ! if you want to travel to Brazil, Sao Paulo, its a very good option, food is good, room service excellent! I was very satisfied with the service
"Excellent price/quality value"
Coming back to Sao Paulo we decided to stay here again since we had a good experience the first time. The hotel is just very easy going. Good check-in, room with nice terrace with stunning view, 24/7 roomservice and breakfast at a very reasonable price is what this makes this hotel me rating it 5-stars. The rooftop pool is big enough, wifi works good and felt very comfortable staying here again.
"Very pleasant and nice"
I stayed here for five nights while attending a conference nearby. This is a great hotel. It may not be modern or super-luxurious, but it is very clean, it has large rooms, which include a sitting room with kitchenette and a nice balcony. There is also a rooftop pool and spa-type establishment. The hotel is in a very safe and beautiful area of Sao Paulo. I have very much enjoyed staying here.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 3:00 PM , Check-out: 12:00 PM