of TripAdvisor Travelers recommend this hotel
"Excellent rooms and service"
Not much more to add to the other reviews. Relatively large modern rooms with nice touches (whole room hi-fi), excellent bathrooms and showers, attentive service. Do try the excellent buffet breakfast as well.
"Great stay in Tokyo"
Great hotel in a central location of Tokyo. Very helpful and knowledgeable staff. The subway is conveniently located right below the hotel. For people visiting only for a few days, the subway is a great way to get around and see the entire city. Easy to use as well. Our only regret is that we didn't stay longer.
"Not a true 5-star hotel and keep your children at home"
Normally I do not make reviews but in this case I think it is relevant and in particular for those travelling with children. I am a frequent traveler with at least 100 days yearly staying at high-end 5-star hotels worldwide.We were actually all looking forward to visit The Capitol Hotel. However impressions were somewhat mixed – and we would not return to the hotel again, and for families travelling with children this hotel will disappoint you – I think it is fair to state that this also the ambition of the hotel management as they have a lots of rules excluding children from all of the services they have as the pool, the library bar etc. and they are having absolute no alternatives or willingness to make a good stay for your children. They are not very clear on their homepage and don't expect any flexibility. We wanted to give our daughter of 8 years a plate of lasagna from the Library Bar where we had access due to the Club rooms we stayed in. Nobody where in the bar (we were the only people there) – but we were not allowed to be there for 5 minutes to give her some food – nor would they allow us to bring a plate with food to our room. When talking to reception about the matter they repeated their rules and showed absolutely no understanding for our questions. I found the people working at the hotel polite but at the same time absolute none-caring, incorporative and striped for kindness. We stayed at the Club floor (27th and up). Rooms were spacious and the view great. Beds was good but furniture’s were definitely somewhat old, overused out and needed to be changed. Bathroom was great. Food; we only managed to have dinner and breakfast at the origami restaurant (the japaneser restuarant was always booked or they did not want us there with children never figurered it out). Food was oaky in Origami (but not more) whereas prices was rather high and you can get better value elsewhere – either just as good food but at substantial lower price or really good food at same price. In particular breakfast seemed to be a challenge for the hotel. All four mornings the food buffet was half empty most of the time and you had to wait long time for refill of basic stuff as fruits, milk, muffins, cereals, cheese, eggs, plates, juice - just to mentioned a few. Location is fairly okay, they governmental area is somewhat quiet/less interesting but the hotel is located on top of the underground so you have easy access to transport. In conclusion; only go there without children or on business and eat somewhere else. Not sure I value it as a five star compare to the experience I have from my other trips.
"good trip to tokyo"
The hotel had an ideal location, just above two metro stations. The hotel was also very nice, with an amazing view over Tokyo. The room was spacious and the bathroom very well designed. The gym / leisure area as well was also very nice.
"Business with pleasure "
Fantastic hotel. The room and facilities were very nice. The food and service was great. We felt like VIPs during our stay. The subway station is right underneath the hotel. It was easy getting around Tokyo from the hotel. The only downside for me is that they don't have Japanese food (I love sushi). The menu is mostly Western cuisine. Hotel is pricey but you get what you pay for. I would stay here again.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM