of TripAdvisor Travelers recommend this hotel
great hotel, we stay here every time when in Tokyo, quiet and most secure neighbourhood in the city because of proximity of Diet and Abe San residence :) great pool, large rooms, modern and quiet hotel, wonderful service and best concierge in the world.
"Lovely hotel but very disappointing Concierge "
This is the second time I will be returning to the Capitol and whilst the hotel itself is everything a 5 star should be, the concierge services have been a real disappointment. I find it inconceivable that a 5 star hotel concierge can: 1. Give me the wrong information about restaurants, not once but twice and require my correction to realise the mistake. 2. Consistently address me by the wrong salutation despite a clear attempt by me to correct this. 3. Not reply promptly and require me to follow up. (I am staying at other hotels in Osaka and Kyoto and the others have managed to reply within 24/48 hours each time) Honestly if I had not promised to show my family this hotel for its charms after praising it so highly the last time I would have cancelled the upcoming booking. Not likely to return after this trip.
This is a superb hotel! The number of staff to guest seems high because I didn't have to queue to check in or out. The service is amazing! It is well located and the rooms and amenities are fabulous. You won't regret staying here.
"Nice but expensive hotel"
Yes, it is a pricey hotel but compared with other 5 stars then it is ok. The hotel is located upstair of Metro subway and it means very conveneint. Staff are friendly and helpful. You also can find a 7 Eleven convenient store on B2 and a cafe - you should try the salmon sandwich and ginger milk tea ... so good!
"A real luxury hotel."
Our room was a beautiful corner room with great view of the city buildings and lights, room size was huge compared to the regular Japanese hotels but also in comparison to other European hotels I've been to. Room was very clean and tidy, calm atmosphere, gorgeous spacey shower. For breakfast we went for the buffet style and it was delicious and satisfying. Staff was kind, considerate and was ready to help with any issue. One of the buttons from my coat fell, I called the reception and asked for a sewing kit, which arrived 5 minutes later with a kind kind lady :) All together, wonderful experience!!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM