A memorable stay---we loved everything about the hotel and can't wait to go back!Comment of S. Denise , United States the 2014-11-08
Wonderful stayComment of S. Hilary , United Kingdom the 2014-10-06
Wonderful stay - great service in all areas, helpful and pleasant staff. Very nice suite, delicious breakfast buffet, lovely service. Enjoyed The Cafe Carlyle and the Bar. We are looking forward to stay at this hotel at our next trip to NYC.
"The Carlyle Hotel in New York Top of the List"
The Carlyle Hotel and staff are the Best of the Best. My husband and I always stay there when visiting New York City. The food and service are also tops. Beautifully decorated and perfectly located, we highly recommend this wonderful hotel.
"Fabulous dining room, mediocre front desk, horrible limousine service with Empire"
My room was beautiful. Unfortunately one had to step up to use bathroom so I kept light on in bathroom all night so I would not forget to step up. Extremely clean. Teeny bathrooms. The front desk seemed to be helter skelter. Not very professional. The dinning room has in my view an A+++++++++ rating. Superb in every way. Sadly the they use a limousine service, Empire in which the driver refused to turn off his radio and he gave me a roundabout tour of Manhattan. I lived in New York for many years so I know his route was totally incorrect and it took me 15 minutes longer than it should have to get to Penn Station.
"Standards are slipping"
It is too bad that the Carlyle has replaced the gleaming silverplate flatware and holloware for stainless steel. Hotels that take shortcuts should not be classified as five stars. To the very end the Waldorf Astoria employed stewards to polish silver flatware and holloware which is the mark of a true luxury hotel. The Algonquin Hotel also has beautiful silverplate flatware and holloware.
"Classic New York"
I recently had my first stay at the Carlyle and it was delightful. I found the public areas to be wonderful. The Bemelman's bar was wonderful. The buffet breakfast, included in our room rate was very good. I would add that this is an old hotel and some updates would be helpful. Overall a good pick on the upper east side.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM