of TripAdvisor Travelers recommend this hotel
"Beautiful Hotel. Great Location."
This hotel was beautiful, the staff friendly, the location perfect. Our room was small, but that is expected in the city. I requested a quiet room and got just that. All staff we encountered were friendly and helpful. The only reason for the "4" rating on the room was the size. It was beautiful and the bathroom georgeous! We had a wonderful stay at The Chatwal.
"Great hotel - just be careful of room categories"
We loved our stay here but it got off to a bumpy start. I reserved a Junior Suite with a Terrace. Apparently there are three of them and we were given the smallest by far. It is hardly bigger than the king deluxe with terrace which was $500 a night less. Luckily, another junior suite with terrace freed up half way into our stay and we were moved into it. Gorgeous room with a beautiful terrace overlooking a great old New York building. Service excellent. The location is great if you are seeing a lot of show which we were. The restaurant is nice with an above average (though not spectacular) breakfast. Stay here by all means just be sure to avoid "Ruby" (unless you want an interior, smaller terrace and go for Sanctuary instead!
Small boutique hotel. Excellent professional staff. Upgraded our room to a suite. SPECTACULAR. We dislike "stuffy" decor. The Chatwal is Art Deco is a contemporary way. Wood and mirror well done. Bed was firm enough without being too much so. The closet was spectacular. In the bathroom - excellent amenities AND a basket with extra amenities in case there was need. Toto toilet seats that are heated, offer deodorizing and bidet washing functions. The shower was HUGE with body sprays and rainforest heads....and if you are with someone you LIKE to shower with.....The Chatwal will indulge you with room for experimenting in the shower ;-) Well done! We WILL be back.
"Nearby Times Square, but a world away"
For an excellent boutique hotel experience, come to the Chatwal Hotel near busy Times Square and the theater district. The hotel boast a great dining experience and cozy art deco decor. The rooms are distinctly New York feeling with sophisticated overtones and the expected luxury bath from SPG's luxury collection. The staff are very friendly and helpful with all your needs. There is a mezzanine bar as well as a pleasant intimate lounge area.
"Tow words " SUPER SPECTACULAR""
I never write reviews but I just had to this time. Form the second I stepped out of my car to being greeted by the doorman to the front desk staff that feeling of class embodied you.Where the welcoming attitude of front desk was warm and helpful. I had a very small concern with my room and the manager Mr. Manpreet Kochar stepped in and right away it was pacified. Then the experience of a true luxury property sets in. From arrival to departure I must say it was a really 1st class experience. This will be my go too property in NYC from now on. I already recommended this property to two of my friends that went and had a great experience. Thank you again.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM