of TripAdvisor Travelers recommend this hotel
"Theatre and Shopping weekend in the city"
Central locations for theatre and shopping in mid town. Clean lobby with friendly staff. Concierge gave us the best recommendation for a special pre show birthday dinner. Rooms, by NYC standards are roomy with good bath products available. We will return to visit the Chatwal soon.
"Superb location just off Time Square"
I opted to stay at the Chatwal based on the reviews I read and the location just off Times Square.. Its a superb location in Mid town that allows you easy access to all the key sites in Manhattan.. It is a welcoming and warm boutique hotel and my request to have 2 connecting rooms was easily arranged.. I had paid for rooms with a terrace but didn't have these as I needed connecting rooms.. I felt a little short changed but it was a concession I had to make.. check in was easy and we had a great welcome gift of chocolates, cookies and a bottle of wine which was well received.. The facilities are great and the only thing I felt missing was a few extras in the bathrooms such as cotton buds etc.. I would recommend the hotel for a place that is luxurious and feels like home.. very comfortable and easy to pop back to when needing to drop your bags off or get a short rest..
"Favorite NYC hotel"
I have stayed several times at the Chatwal with both my husband and my daughter. While our experiences have not always been perfect, any comment to the staff regarding a problem is promptly met with an incredible apology and solution. The amenities are amazing and the attention to detail cannot be matched. Although the hotel is incredibly close to Times Square, you cannot hear the noise. I won't stay anywhere else in NYC. The Chatwal is amazing.
"Great location yet an oasis of calm"
A trip to New York for Broadway shows and sightseeing was enhanced by this superb hotel. Right near Times Square yet upon entering you feel immediate calm. Lovely library, reading, bar area. Impeccable service. Yes of course it's expensive but the value can't be beat,
I stayed three nights and enjoyed every moment. The service is very personable, the rooms have wonderful modern interiors and the location is fab. It is walking distance to Fifth Avenue, Madison Avenue, Rockefeller Center and you don't feel the craziness of being so close to Times Square. The only thing I regret is not trying The Lambs Club. Hope to do so next time!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM