of TripAdvisor Travelers recommend this hotel
"What a great find"
There cannot be enough nice things to say about this fine luxury hotel. Minutes from Broadway, the convenience of not having to shuttle across town before a show was a godsend. The staff were the nicest I have ever met in the city, and I have traveled there quite a bit. The room was spotless, the amenities were off the hook. They really know how to make a stay in the city one to remember. Highly recommend!!
"Sophisticated Boutique Hotel"
This luxury collection property should be a poster child for Starwood's LC Portfolio. This is small boutique hotel where the attention to detail has been perfected. The elegant seasonal decor sets the tone as soon as you arrive. The staffs training is evident as everyone is in sync- all good vibes. The concierge is amazing, great recommendations and great seats for the theatre. We picked this property because we were on a 4 day theatre trip, the location was perfect for this. LAVISH bathrooms (didn't want to leave the bathroom). Well appointed bedrooms. My husband loved the complimentary show shine/polish, the boxed delivery is a nice touch. Nice restaurant and bar. HIGHLY recommend this property. I look forward to returning in the fall.
This small boutique hotel is like going home in a big city. We have stayed all over the world as well as most hotels in New York. This hotel came as a big surprise for our short two night lay over on our way back from Paris. We are loyal to Starwood hotels and love the luxury collection hotels. Every one from the door men/Peter the our private butler/tea where amazing. The most amazing part was when the night before we ask for bagels to take bake to a friend in Florida but we didn't make it clear that we would not be eating them our selfs at the airport. Even though it was six in the morning we left them behind. The next day they over nighted them to us with a very kind letter. This made us very happy as well as our friend that received the gift. She lived in New York for many years and missed the fresh bagels. Thank you to everyone and recommend the private car to the airport. All well worth the money. Greg and Robin. Thanks.
"Bet Hotel to stay in New York City"
The Chatwal totally understand customer service, wow! From the front desk, bell captain, restaurants, room service, room decor, comfort.... it was an amazing experience. Love that it is a block East of Times Square, and quieter. I would recommend it to anyone wishing a Luxery experience.
"Theatre district hotel"
Very nice hotel. We stayed here 4 nights. The location is excellent & the rooms very nice. The bar scene is very noisy in the upstairs bar so we usually had drinks in the first floor bar. Much less noisy & you can speak easily. They have a small gym to work out & a small salt water pool with water you. swim against. 13-15' long
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM