of TripAdvisor Travelers recommend this hotel
"Luxury stay in New Delhi"
This luxury hotel provided a welcome base to shelter from the hustle and bustle of Delhi. It's located in a very nice district and there aren't the usually crowded streets and noise surrounding the hotel. You feel well protected by the security on arriving at the hotel. The staff go out of their way to make sure you have everything you would epxect from a 5 star hotel. We had two tours organised by the hotel and these were excellent in every way. One to Agra and one Delhi city tour. I suspect it may have been possible to organise these more cheaply outside the hotel but they took car of everything and I felt it was well worth the money for the security and peace of mind that this offered. Room was enormous and the bathroom was everything you'd expect from 5 stars. We ate in the Indian restaurant which was great although the food was a little spicy for our delicate tummies!! The main restaurant was a little disappointing compared with the rest of the hotel. The outdoor restaurant was amazing but the wine was ridiculously expensive. Breakfast here was slightly disappointing compared with other hotels of this calibre that I've stayed in, although it was more than adequate. All this comes at a price but was worth it for a relaxing and stress free stay in a city like Delhi. Wouldn't hesitate to stay here again nor to recommend it to others. One tip, if you are booking an excursion, ask for Bhagat Singh to be your driver, he was exceptional.
"Old world charm with first class service"
The building is full of old world charm, well maintained and atmospheric. The room I had was not exceptional, but it was well equipped and clean. The staff were really attentive, and went out of their way to make my stay a pleasant one. I had tea on the lawn outside a couple of times, a very nice experience, well worth it. Highly recommended.
"Dhaba restaurant "
Lovely, romantic and nostalgic. The hotel itself exudes a warmth and cosiness. The Dhaba is such a treasure in its theme of almost playfulness in such grande surroundings. Loved it! The food was great though the second time we were a little let down by lack of choice of Indian wines. Dhaba is a must go in Delhi!
"Nice spot in a sprawling Delhi"
Nice Art Deco style of hotel, lovely lawn at the front a nice place for a drink. Ate at Pickwicks, a bit cafe like, but food good. Drinks more expensive than home which was a surprise. Room average, not huge and quite dark but clean with all amenities for a 4/5 star hotel. I have only given this hotel 3 stars as I was kept awake for second night by a very noisy wedding party out by the swimming pool the windows are not double glazed so was very loud and did not finish till gone 1am, despite me being told by reception they would move people who had congregated outside our window this never happened, breakfast average.
""Room without a View "-"
We arrived on the 16th around 1am, we were given a room on the 1st Floor, rm number 135, for those of you to staying in Claridges in the future, this room should be avoided, we discovered on getting up in the morning that there is a window of sorts but it's boarded up, when we raised the matter with management we were greeted with surprise that there should be an issue, we were not offered an alternative room for our second night, it significantly took the edge of our first days in India. We also had the misfortune of arriving just when the Indian government in its wisdom decided to make 500 and 1,000 notes illegal tender ! This left us in a very difficult position, when we approached the hotel for currency, they did not have a currency facility in the hotel, we were told that there was an ATM about 30 mins away, which for Dehli that's means at least an hour each way and the ATM ques were massive! I do appreciate that the hotel has no control over government policy, I do however think they could have tried much harder to help us and many many other guests in the hotel with the same problem, for those interested I am setting out our trip round India in the coming days where other hotels did much more to help with this financial crisis. Getting down to basics, the hotel is tired, the bathrooms dated and in our case the sink and bath had permanent scuff marks, our door had a piece missing in the corner. The retaraunts of which there are 3 were all reasonable, our preference was the Italian restaraunt which you enter from the outside, a limited but decent menu. The staff were friendly, the service good, wine and spirits are not cheap as you would expect, the Indian wine is worth a try, a glass of white wine and a Kingfisher beer,£20.00 tea for 2 on the front lawn was £10.00 the pool area is ok, again a bit of sprucing up would be welcomed,the sun beds are limited and were not spotless. The hotel had a steady stream of cars arriving and leaving, lots of conferences are held there, it's situated in the Diplomatic area o the surrounding area is reasonable, the Prime Ministerlives nearby, it central for the trip into the City and about 40 mins from the airport in good traffic. all in all a reasonable hotel, if we had been staying longer we would have dealt with the room differently, it did make our first experience of India less than we would have hoped or expected. So it was ok, for our first stay there, our return stay 14 days later was much better in that they clearly took onboard what we had experienced on our first stay, we had a much better room with a balcony over looking the pool area, for those interested the 3rd floor is good. If only they had delivered on our first stay !
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM