Located in the heart of downtown Boston’s fashionable Back Bay / Copley Square neighborhood,across the street from the Hynes Convention Center, the Prudential Center, the Prudential Center T stop, and one block from Copley Square shopping mall
of TripAdvisor Travelers recommend this hotel
"Never go there"
I was in London for business trip for 1 night : 1st : The welcome, I think that UK boarder controllers are more friendly than the reception of that hotel 2nd : The room : just awful, windows not closing propely (-5° outside) you can feel the cold air coming in. Air con very noisy make it impossible to stay in the room. Room smell of cigaret The bed looks like it hasn't been changed for 25 years. I actually couldn't stay for the night and had to book a room in another hotel for that night. BTW the price is the same as a Hilton 314£ for the night!!!
"Shabby, not chique"
A very small room with an even smaller bed, my feet were sticking out! A very small bathroom, 8 steps up. All furniture looked extremely tired, a whole in the bed spread! An ironing board that didn't work and took up most of the space in the tiny wardrobe. A huge disappointment for not so small a price. Stay away!
My wife and I stayed at the Colonnade 4 Star hotel from 20/11/16 for three nights staying in a classic double £411 room only. The purpose of our trip was to attend a family funeral. The main reason for choosing this hotel was location, being a five minute walk to my wife's sister home. First impressions were good, the hotel had the appearance of a country house and entering the reception area did not disappoint. Beautifully decorated and furnished quintessentially English with even a suit of armour standing in the lounge. We were asked at reception to leave a £75 deposit that would not be taken from my card. I thought this unusual especially that we had paid in advance for the room but were assured it was the managements normal procedure. We were shown to our room number 28 ( avoid this room - or should I say 'shoe box' - very dark with the fire escape as the only aspect. This was, in my opinion, a small single room with a double bed which made moving around extremely difficult and with having one large suitcase to house, meant moving it in front of the door to make room to walk around the bed. There was a single wardrobe with draws at the bottom which meant that long coats etc could not hang freely. The bathroom was a corridor - being fairly large myself I had to walk sideways to pass between the sink and the wall to get to the toilet and the shower. The shower and floor tiles showed fatigue, broken and discoloured and the ceiling extractor fan in the shower, which did not work , was full of dirt and was greatly in need of a good clean. The ceiling and walls around the fan were discoloured with black mould. Should I have asked to be moved' Well normally I would have done but because we knew that we would not be in the room a great deal, being at my sister-in-laws home most of the time. It was not a holiday stay and we were not wishing to engage in conflict with the management as we had observed other guests complaining bitterly at reception on our three consecutive mornings. We dined in the Persian Themed restaurant in the evening and my wife ordered salmon and for myself Iamb grilled skewers. We had a starter each which was passable but my wife was told the salmon was off the menu. My wife then chose grilled best end of lamb Persian Style served with dauphinois potatoes and braised red cabbage. The chops which were tough were served with baton carrots and green beans and no dauphinois! Just a few very small baby jacket potatoes - and my lamb skewers were not memorable. After the disappointment of the evening meal we found a lovely bakery less than a minute walk from the hotel where we had breakfast with a Full English for £6-90. On our final day, for convenience, we decided to have breakfast in the hotel. I had the full English at nearly £18! It consisted of one rasher of bacon,one sausage,two poached eggs ( I skipped the beans) and half a grilled tomato - buffet breakfast not available, consequently we did not feel that paying additional for juice, cereal, porridge etc was not an option. The only thing I would say in this hotel's favour is the location and friendliness of the staff.
"Tranquil hotel in a busy city"
Beautiful hotel, booked a junior sweet and had a free upgrade to the JFK suite which was stunning. All of the staff were very very helpful and friendly. Afternoon tea was nice and the hotel restaurant/bar area is relaxed and open. Only one piece of criticism and that was the breakfast, it wasn't the best we have had, my wife ordered the fresh fruit but it wasn't very fresh and it would have been nice to be able to go up and pick your own cereals etc. That however is a very minor criticism from a wonderful trip for our wedding anniversary and we would most definitely use this hotel again. Thank you very much.
"The Colonnade...eleagnt comfort..."
Great hotel, very good location, extremely helpful and pleasant staff. The suite we had was sumptuous and very stylish. The restaurant and breakfast room is a wonderful 'conservatory like' structure, serving a lovely full breakfast; and the bacon was crispy as requested. :0) The staff were lovely to deal with and made us feel very welcome, we couldn't have asked for a better experience. Thanks again for a great stay.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM