Located in the heart of downtown Boston’s fashionable Back Bay / Copley Square neighborhood,across the street from the Hynes Convention Center, the Prudential Center, the Prudential Center T stop, and one block from Copley Square shopping mall
of TripAdvisor Travelers recommend this hotel
Great little gem of a hotel, staff are very helpfull and friendly, great location for canal and camden, Parked 50yds from hotel as on the weekend you can park without paying in the permit holders spaces, take the canal boat taxi into camden, it drops you right outside the market, couple of great old pubs just round the corner, 1 had a gordon ramsey restaurant upstairs but has now closed, great part of london to visit, def will return thanks to all.
"Lots of good things but some things to improve. "
I found it really difficult to find somewhere for an overnight stay in London that was a cut above basic chains, included breakfast & wasn't extortionate . I'm all for slightly unusual places/rooms and do this looked to fit the bill Some really positive points: Beautiful building, full of character including the old fashioned lift. We arrived super early & were part checked in & could leave our luggage while we went out for the day All of the staff seemed eager to please Lovely, individual room (room 46 on top floor) - we requested a high floor and we were really pleased with the room Super comfy bed Bath, as well as shower (important to us as we live on a narrowboat & so only have a shower, and so a bath has become a luxury item!) Delicious breakfast - hubby had full English & I had American pancakes, and that were happy to add bacon on the side. Nice coffee with breakfast Things that could be improved : We weren't given any info about breakfast times, check out times etc. This may be have been because we checked in, in two stages but this room wasn't available in the room either The room was lovely but got the feeling that the cleaning wasn't tip top. The bedside table was sticky with ring marks; these looked like they would need a bit if effort to get rid off. The bath panel was grimy with dirt & dust built up. We did mention the bedside table on our way out in the evening & received an apology but it was still just as sticky when we returned. It took a good deal of checking around to find the kettle etc. Again, no info re this in room brochure. No socket to plug the hairdryer into anywhere near a mirror. I'm totally happy with the quirks of a room with history, but if sockets are a rarity, or can't be placed handily, maybe having a hairdryer with a long cable would be good. I haven't blow dried my hair without a mirror since Guide camp! I don't expect to have to do it on a 4 star hotel. There was a little table, ideal to put tea & coffee on but nowhere practical to plug the kettle in, so had to put it on the floor. This wasn't particularly stable & it fell over, spilling water. Fortunately the water was still cold. I'm no health & safety freak but with boiling water, that would not be good. We were presented with a menu at breakfast but no explanation of what we could order so we had to ask. We had full English included in our booking which was listed as a separate item, so it wasn't clear that we could also have items such as cereal, pastries, toast etc. It was nice to have table service, but having to ask for each item separately made us feel a bit greedy! It it had just been explained properly, that would have helped. We paid £180 for our overnight stay. The area is lovely & very handy for bus, tube & narrowboat travel. Would we stay again' Possibly. A bit more communication would be the key to sorting minor niggles.
"Please keep this hotel a secret"
Our room was up in the "gods" but wonderful... you just want to take pictures of the lift its so old and Art Deco... Now here's the thing. Please keep this hotel a secret. Don't tell anyone. It's just that we want to go back and we can't if it's fully booked. This hotel is a little gem, a family hotel which must be rare . We found a diamond in the water of the roses on the table as we ate our first ever Persian meal.. the staff smiled and insisted that it was piece of glass from a previous party for children. Of course we didn't believe them. So please remember tell nobody about this hidden jewel...
"Not what the website depicts. "
My daughter booked myself & her into the hotel last night as a 60th Birthday present. On arrival we were made to feel like 2nd rate citizens by the receptionist who was 'fawning' over her 'regular' customers, one of which arrived after us, & who she immediately checked in! We were told that we had been upgraded to their junior suite. On arrival to the room it appeared to be clean & tidy though decor & furniture was dated & distressed. For a suite I was very surprised to find it a double bed & not a king/ queen. We noticed there was no 'Do not disturb' sign for the door, no cups or mugs for the tea/coffee facilities & their guest visitor information book was clearly out of date stating there was complimentary bowl of apples & a complimentary newspaper delivered in the morning (neither of which materialised). Some previous guest had also written on one of the pages of said book. Breakfast this morning was mediocre and I have experienced better in a Premier Inn or similar & not what I would expect a four star hotel to provide. Overall the experience was disappointing & I was upset for my daughter who had booked well over 2 months ago as she had on previous occasions eaten & drunk in the bar/restaurant. The photos in the website do not reflect in any way what the actual experience is like. I would not recommend this hotel at all & am very surprised by the positive reviews I have read. I do not think my expectations are unrealistic. For the price we were charged I would have expected a great deal more.
"Best Hotel and a very helpful staff"
It's been a great pleasure to visit this wonderful hotel. Great place and room prices a very reasonable. The staff has been very professional and helpful. Will love to visit the hotel once again. Thank you for the hospitality....
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM