Cranley Hotel is conveniently located in sophisticated South Kensington, a short walk to the museums and major attractions of London. The shopping areas of Knightsbridge and Kings Road are a short stroll away, whilst Gloucester Road station provides easy access to the City and West End.
of TripAdvisor Travelers recommend this hotel
"2016 England trip"
We have been visiting this hotel for 15 years and have witnessed a gradual decline in the facilities maintenance and upkeep. The staff works very hard to compensate for the shortcomings. We invited friends this year and we were embarrassed by the appearance of the lobby area and the fact that hot water seemed to be scarce. I reached out to the manager and ultimately the owner. The manager was sympathetic, sadly the owner was indifferent. The photos of the lovely appointed lobby area are not representative of what exists today. The Cranley's attempt to integrate a restaurant within that lobby area was a desperate effort. The name Bano should be reconsidered. The furniture is in disrepair or broken, the drapes within the rooms have seen better days. The bathrooms are worn and dysfunctioning in some aspects. Attention to detail is a truly missing link.
"Everything we wanted!"
Myself and my husband stayed here for a few nights after we got married. We arrived early to a comp upgrade and lovely cupcakes (Smith Extra). The service was perfect and the room was very clean and thoughtfully laid out. The reception team were very helpful in offering advice of things to do in the area. We really enjoyed our stay here and will hopefully return again soon!
"Very good stay"
Excellent and convenient location close to the Gloucester Road tube station. Good service and extremely polite staff, especially the concierges, even very late at night of very early in the morning. Accomodation very good as well, but the bathroom could be refurbished.
First class hotel, we had a great reception when we got there and were offered a welcome drink. We had a free upgrade to a deluxe 4 poster bedroom which was very spacious. Free bubbles and canapés from 7pm to 8pm and breakfast was served to our room at no charge. Superb hotel that we couldn't really fault. There are no tea/coffee in rooms but it is complimentary upon request.
"Loved this hotel!"
We were visiting London, doing a lot of walking, arrived here tired and ready for comfortable quiet place to rest , before we headed out again to the Royal Albert to hear the Kings Choir. We were definitely not disappointed!... had a wonderful, luxurious bath and cuddled up on the comfortable bed. The lighting and classic decor were very soothing to my senses. By the time we had to leave for the evening, I felt totally renewed and relaxed. I would most definitely stay here again. Although some people may not like the idea of going downstairs to a hotel room, for me the large well appointed room was perfect.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM