of TripAdvisor Travelers recommend this hotel
"Bit of a surprise"
We were pleasantly surprised as we came to St Moritz on a whim to see all the russian oligarchs that apparently hang out there for winter. We thought it would be unaffordable (we are a bit cheap) but Found this place right in the centre of town with great rooms and food and position for less than a lot of places in in italy (which we have frequented) And it turned out to be fantastic value, we wanted to stay longer which is always a great sign.
I' ve been very satisfied of the Crystal. Central location, very quiet and relaxing. Excellent services guaranteed by the very discreet and very professional staff. Starting from the nice reception personnel, everything worked out perfectly. I have always found my room perfectly clean and tidy, several times a day. They were so gracious to offer me a larger room than I had booked. The Hotel is not opulent nor boutique, but elegant, more than it appears from outside (quite essential). In the evening there's a corner with a comfortable sofa, a fireplace in front and a sweet and romantic piano playing behind ... for maximum warmth and reception! The skiroom is without personal lockers, but it is new, neat and functional. Dinner (half board) well thought out and very fine: I have appreciated it unconditionally. Even during the meal all staff involved has provided great service, impeccable, that I have hardly ever appreciated so much in others four stars hotel. For the lifts: less than a hundred metres (but quite a long stair, some times icy) for the Corviglia, fifteen minutes by bus for Corvatsch and half an hour for Diavolezza (for both the bus stop is right in front of the hotel). The hotel is definetely well managed and I certanly reccomend it.
"Perfectly located hotel with excellent service"
The crystal hotel in my opinion has the best location in town. It is a short walk to the train that takes you up the main ski field which is such a relief after a long day on the slopes. It is across the road from Coop where you can buy groceries and also a short walk to a deli that has the best roast chicken. The daily breakfast was good, scrambled eggs were also fluffy and creamy and bacon crispy which is hard to find these days. Coffee was not great but no where in Switzerland had good coffee - at least the waiters made it to order. We enjoyed the fruit selection and juice selection. Service for the room was impeccable. Sometimes the cleaners would sneak in while we were at breakfast and had our room mint clean, clothes folded by the time we finished breakfast! My only critique is, the hotel restaurant lacks an exciting men. It wouldve been good to see pizza on the menu as at night we often turned to room service for dinner and saw we could order from the hotel restaurant as well, however nothing ever caught our eye as appetising. We enjoyed the sauna and steam room most nights, facilities here were amazing. The hotel has an easily accessible storage room for bikes and ski gear. Overall, we would stay here again.
" A Real Gem "
We travelled to st Moritz for several reasons and it was our first time at the Crystal Hotel The staff were fabulous so talented and multi lingual it was easy to communicate Our room was good and had fantastic views The weather sensational sunny most days and snowing on night and morning we left Amazing photos with the hotel being so central was so convenient to every convenience eg Coop for day to day food necessities etc I could not eat in the cake shop opposite every day ! The hotel restaurant food was exceptional and it was tempting to eat there ( as we did on3 nights with friends)The were knowledgeable about local ski fields and happy to arrange horse carriages to take in magnificent scenes of the ares . Really nothing was too much trouble Natalie and Richard
Nice hotel, good service, ok prises. Our room is nice, big an clean. The radiator was of so it was a little chilly wen we arrived but I turned it on an it works! The turn down service is nice to have.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM