This was my fourth stay at the Waterfront in Vancouver and each time I am amazed by the customer service. From the minute you arrive until you check out, the staff ensure that all of your needs are met. The rooms are modern, clean and comfortable. The Arc restaurant serves tasty food and has live music in the evenings. The outdoor pool and gym facilities are well maintained. Can't wait to return.
"Superb in every way."
We had 4 nights at the Fairmont Waterfront Vancouver in early January after a ski holiday. I've stayed in many hotels during my 30 years travelling and I must say I was impressed with this hotel. from the moment we stepped out of the taxi to the moment we left, every aspect of this hotel we enjoyed. Staff were exceptional, rooms of a high quality, amenities clean and well stocked. Its location to the waterfront meant we could stroll into town, restaurants and shopping centres. Highly recommend this hotel.
"No business center' "
Clean, comfortable and great restaurant. Was blown away that there was no business center. I was almost late for Supreme Court because not only no center (yet there are signs to get to business center!) for printing. Concierge also couldn't receive emails because filters were too strong. Rushed to FedEx to do a bunch of printing and then barley made it. Vancouver being a conference heavy city and Waterfront being a higher end hotel, it baffles me that this option was not available.
"Warm Outdoor Pool on the roof"
I almost love this place. It's a very 90's shopping-mall-like with gold and marble decor and for the money I felt I could get a nicer, far more stylish hotel. Rooms are very nice and very comfortable and feel super clean so if you don't mind the 90's touch then you'll have no issues with the hotel. The gym has good options and the pool on the roof for me was grrrrreat.!
"Grand place to stay"
What a wonderful place to stay to start our Winter Canadian tour. Reception area is very impressive rooms are more than adequate. Support staff were wonderful when we were delayed 24 hours due to flight delays..organised a refund promptly. .Highly recommended.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM