of TripAdvisor Travelers recommend this hotel
"Great location and great staff - rooms a bit overrated"
Booked in at last minute following Ryanair flight cancellation and stayed 2 nights. Fabulous staff on reception and very impressed initially. However the rooms are not really 5 star - broken furniture, very small bathrooms, no attention to detail. Were given another room with a balcony but you had to climb up to use it, then a bigger room with a 4 poster bed and a tiny tv you couldn't see. I would make all the senior managers stay in the rooms so they could see the faults -like paintwork, unfished grout etc. when we raised concerns we were told "Ireland 5 star is not like Dubai 5 star" - well having experienced both I beg to differ!! Anyway the staff did try and put things right and threw in a free breakfast ( which should be included at this price!!) and knocked a few quid off the bill after I shared my observations all of which went part way to redeeming the hotel. We would probably stay again if they had a good deal on. A huge thanks to the staff who tried very hard!
"Great five star hotel ****"
The Fitzwilliam is a Great five star hotel **** We stayed in a beautiful suite, well worth it. Excellent location... friendly staff and it was a very enjoyable trip overall. We will definitely be returning!
Excellent location. Great service and helpful staff, highly reccommended. Close to a lot of attractions. Very comfortable and clean. Rooms are small but comfortable and well furnished. Concierge was a big help!
"Definitely return customers-great location"
We spent four nights in the Fitzwilliam. Great location, great service and an all round nice place to stay in Dublin. Downstairs bar was relaxing and staff were friendly without being pushy. Breakfasts were excellent. On checking out, doorman showed me that he loaded all our luggage-nice touch. Definitely return customers.
"Excellent and friendly hotel"
I regularly stay at The Fitzwilliam and it never fails to be a pleasure. The staff are as friendly as you will find anywhere and are extremely helpful. The rooms are comfortable and tastefully appointed. Breakfasts are as large or small as required but always delicious. I recommend it highly.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM