of TripAdvisor Travelers recommend this hotel
beautiful building and location couldnt be better. its NEXT DOOR to the playhouse and 2 mins walk to the high street. rooms were clean and spacious. bed was very comfortable and hotel was quiet so got a brilliant night sleep. reception staff were friendly and helpful. breakfast was good however, a bit over priced. this hotel would be good for a special occasion but i think you can get better value for money if you shopped around. however despite this, i would still recommend this hotel based on location.
"Very disappointing "
I used to stay here a lot ten years ago but sadly it has not moved on on those intervening years, decor is the same but now rather dated. It is nice but not worth the premium they charge. Don't stay if you want value for money! The breakfast was good when I got it almost 50 minutes after I ordered it. Shame I only got to eat part of it as I had to go to a meeting and it was embarrassing how long it took to poach an egg, grill some bacon and a sausage. Appalling for the price they charge. I have worked in restaurants where I cooked 200 breakfasts in two hours ut is not hard and not rocket science - very disappointing.
"Won't be back"
We stayed here for three nights. Feel it's is far too overpriced, we have stayed at the George before and will be going back there next year. On arrival there are two desks in the reception area with nothing else going on, no atmosphere. The room was one which led on to the rooftop garden this was nice and peaceful ( barely any city noise which was good ), the ensuite had a hair on the cotton wool holder. The room was ok but nothing amazing, carpet was dated ten bed wasnt very comfy, the toilet when it's flushed sounded like an aeroplane toilet (far too loud) we could here other people's toilets flushing through the night! The "bar area" I don't know how it can be a bar there is a drinks cabinet and a seating area, so for us there was no actual "bar" we never saw anyone at this area so again no atmosphere. Breakfast area is too small for the amount of rooms the hotel has so when we went down for breakfast we had to wait for a table, food was very ordinary! Also it's is joe well signed posted were the eating area is. I had the vegetarian breakfast one day i would not recommend it. Our key cards kept not working had to go back to reception twice on our three night stay to get them fixed. We had paid for room and breakfast but when we went to checkout they had added our breakfasts on to the bill , luckily my husband noticed they then said they needed proof to say that's what he had paid for, thankfully he doesn't delete his emails and had to provide the email to the girl at reception to prove breakfast was included. So all in all not impressed we shan't be back, the only reason I gave it three stars instead of two was he fact that the room we had was peaceful from city noise.
"Lovely hotel, but disappointed with stay"
My wife and I arrived in Edinburgh on the 2nd December for a 2 night visit and chose to return to the Glasshouse where we had previously had an enjoyable stay. On arrival at the hotel at 2:45pm, we went to check in, and as we were a bit earlier than the advertised 3pm check in time, we we advised the room wasn't quite ready and were asked if we would like to wait in the Snug Bar with a complimentary tea or coffee which we of course agreed to. We were taken through to the bar area and supplied with our tea and coffee, and were advised someone would be with us shortly when the room was ready. Almost an hour and a half later, and after seeing plenty other residents come and go from waiting in the bar, we asked the girl behind the bar if she could check with reception if our room was still being prepared. We were then offered a free glass of wine etc while we waited, and thankfully as we were getting this two well dressed members of the staff came to tell us our room was ready. We were taken down to the room, and the wine was delivered along with us. I couldn't fault the room at all, spacious, comfortable and obviously freshly done up. We had breakfast both days, first day we had a continental breakfast which was a large selection of fresh meats and pastries which were excellent. The 2nd day we went for the cooked breakfast but were a little disappointed to again be waiting, this time for almost 40minutes. No complaints with the breakfast when it arrived though. All in all, it was a reasonable stay in a lovely hotel, unfortunately we may choose to try somewhere else on our next stay in Edinburgh after this weekend. Also a wee tip for the hotel, when getting rooms ready for new guests arrivals, may be a good idea to remove any preset alarms from the in room docking station / Clock, as our 0415am wake up on our first morning was appreciated.
What a visit! From check in to check out it was an absolute delight. My wife and I have stayed here before on several occasions and always received a warm reception and an immaculate room. This time we were very fortunate and were upgraded to what must be the best hotel room we've seen. Simple words do not adequately describe the bedroom, the bathroom or the spacious layout. Try it out for yourselves. Can't wait to go back.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM