of TripAdvisor Travelers recommend this hotel
"here was nothing that I liked at this hotel."
Customer service appalling, my son and I were walking the streets of a city we did not know waiting on a phone call they said they would make letting us know when the room was ready. After 5 hours of waiting we went back to the hotel and were finally given a extremely dirty room. Previous guest had left underwear in wardrobe and dirty bathwater left in bath, the shower head was filthy with grim and dust, bottom of shower door extremely dirty. This room had clearly not been cleaned. They also took two weeks to refund my money only after I sent e-mail and phone calls, I strongly believe if I had not contacted them this refund would not have been made. If this is the standard of service at The Grand Central Hotel I think I would prefer a Premier Inn.
Absolutely shocking 2 days ... Riotous corridor noisy until 4 in the morning .. constant door slamming as doors are all needing new closers .... phoned to complain 5 times with no answer same amount of times with room service no answer or call back !!!!! And the cheek to charge 175 a night whaaaaaaaaaaaa ..... disgusting place ....
I needed a quick room before an early train and found a good deal online. The rooms (even the standard double I was in) are a great size and nicely furnished. Overlooking the platform was unique - although the loud announcements until 11pm might annoy some. Breakfast was brilliant - good Scottish fayre and reasonably priced. My main issue was with cleanliness - the carpets were worn and the bathroom hadn't been properly cleaned at all - hairs in the bath and snot on the walls. Gross. The lady at check out couldn't have been less interested when I mentioned it. This is a fine property - but housekeeping like that won't keep its star rating very long...
"Perfect Hotel ****"
Stayed for a few nights in Feb with my partner. Stayed on the 4th floor so avoided any noise from train station/bar. Rooms were lovely and spacious and very clean. Old fashioned beautiful hotel, was amazed by how big it was. Visited the champagne bar, food/drinks were priced adequately for what it was. Staff were lovely and welcoming. Will definitely return when in Glasgow and would not contemplate staying anywhere else. Loved it.
"Good location "
Stayed here as we were attending the whisky old & rare show, we were welcomed at reception with a friendly greeting! Our room was big and spacious there was the odd thing that wasn't perfect but then where is' But on the whole the room was lovely it is noisy outside at night but I think when you book a hotel next to a train station in the middle of a large city it's to be expected but it didn't really bother us! We had drinks in the champagne bar, very expensive but the staff were very attentive & friendly and the atmosphere was nice, breakfast was good value and plenty to choose from! I'd stay again as it's a great location for shopping and dining out and right next to the train station!
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Maestro
Check-in: 3:00 PM , Check-out: 12:00 PM