Superb. Lovely large, recently refurbished room. Fantastic, genuine 5-star levels of service. Room rate was quite reasonable too. Excellent breakfast.Comment of B. Benjamin , United Kingdom the 2016-08-04
"A luxury place to stay while visiting York :)"
The Grand Hotel & Spa is next to York’s Roman city walls, and across the road from the Memorial Gardens and the River Ouse. It will only take you 5 minutes to walk from York Train Station, and 15 minutes to walk to York Castle Museum and the medieval street, The Shambles. From the Roman walls outside the hotel, you have a great view of York Minster. The hotel itself is stunning as soon as you step into the foyer. The rooms are beautifully decorated and the beds are extremely comfortable. The staff were helpful and very amiable. I would go back again in a heartbeat!
"Old world charm, not cheap, but you pay for what you get."
The Grand Hotel and Spa is a splendid hotel and York's only 5 star accommodation. The staff are extremely helpful and professional, the rooms are well furnished, large and presented. Originally the headquarters for the railway, the currently owners have been able to keep the charm of the building and turn it into a functional and luxurious hotel. It is not cheap, but you get what you pay for.
"50th birthday weekend"
Arrived for the weekend to be greeted by the doorman with a happy birthday, how did he know. Everyone was very professional and extremely polite(everyone knew it was my birthday. Room was excellent including birthday card from all staff & free glass of champagne. Spa was included but we didn't have much time to enjoy it. Bar area was very comfortable & welcoming. Buffet breakfast was the best ever. All the little extras were amazing. Well worth the extra money as a special treat.
"Comfortable with excellent service"
Have just spent two nights at the Grand Hotel and Spa with my 13 year old son. The service offered here is exceptional - we were made to feel very special. All of the porters were extremely helpful and attentive. The reception staff were very welcoming and efficient. The room was beautifully prepared for bedtime when we arrived in from dinner each evening. Thank you so much for making our short break so special.
Fantastic hotel, staff are wonderful and very helpful, couldn't get a better location within York city centre. Could not Find anything negative to say, will most certainly be back again in the New Year. Highly recommend xx
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro
Check-in: 3:00 PM , Check-out: 11:00 AM