of TripAdvisor Travelers recommend this hotel
"Team Cascades makes dining memorable"
The Cascades boasts of a vibrant decor...justifying its name...the whole ambience being so lively, lovely channel music playing but what brings me back is team at Cascades. My dinner experience has been mesmerizing becoz of Chef Panthri n his well organized team. His approach to personally take food feedback from my guest keeps me worry-free. Food taste is always above my expectation. Subash n AmIt Rana has been not only friendly but genuinely interested to serve us and goes the extra mile even if restaurant is busy. Its always pleasure to come back again n again only to find things getting better @ Cascades.
"Conference @ Banquet"
I had a good experience hosting the conference for my company at the JADE hall in this hotel. The hotel staffs were very friendly & courteous. I want to Thank Amit Kumar & his team for being so helpful in managing this event smoothly.
"Great Hotel for business travel"
Its a great looking property with all amenities and wonderful food as well. The Duty Managers, Ajit, Tanmay and Vinay are all very helpful. Excellent housekeeping. Food is its key strength apart from the well upkeep of its gardens.
"Short stay ,but beware the g bar tourist trap "
This is a very nice hotel by any standard -eastern or western .good rooms ,nice bathroom good choice of restaurants serving good food particularly the oriental wok bar who do a very good sushi .lovely gardens and pool and a welll equipped gymn. It is however rather expensive and guests should beware of the G bar happy hour which is not what You would think it is . I.e. HAPPY There's is an advertising board outside the bar showing a couple of cocktails and suggesting that you enjoy Your favourite drinks in their select bar 2 for 1 between 7 and 8pm . Now that seems pretty clear and unambiguous . So 4 of us enjoyed a couple of cocktails each between 7 and 8 and were presented with a 6000 rupee bill for the full price . It's happy hour we said it's 2 for 1 . No sir ,we were informed 2 for 1 applies only to beer ! Not much of a happy hour then . So we played hell , Called the manager , argued ,showed him his own sign. He insisted that his happy hour was beer only and only relented when we we told him that we would inform our travel company who place many guests in his hotel and that he risked losing business . He then halved the bill and we got 2 for 1 , he agreed that the sign was a mistake and misleading but it was still there the following night ready to trap the tourists .Beware THE G BAR HAPPY HOUR TRAP .
"Mediocre 5 star hotel"
Although the hotel is looking very classy, the details are not. The rooms are big and have all the amenities you need. But the housekeeping is shoddy and the rooms aren't well cleaned. The toilet flush didn't work and also the "do not disturb"light. The breakfast is very good. All in all the stay was ok but not memorable.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 12:00 PM , Check-out: 12:00 PM