Mark created some great specialty drinks and provided outstanding service to a group of us. Just tell him what alcohol you want and let him make one of him many creations. We had a terrific experience. A must stop if you are in the River North area Al J
"Not a luxury hotel"
I had not stayed at the Gwen property since it was a Conrad. The lobby has been updated to a modern/minimalist look which worked very well. The rest of the place is badly in need of an upgrade. The furnishings, carpets, etc. are decidedly tired and out of style. Based on a card left on the bed, renovation is ongoing--certainly badly needed. The windows in my room were quite small--starting at about chest level and going to the ceiling. I don't think they will be able to do much with them but it makes the room feel quite small and dark. It is not a bad property but certainly not up to the standards of the Park Hyatt, Peninsula, etc.
"Dad trip with 2 year olds"
Had stayed at the old Conrad but had not stayed since rebranded as the Gwen. I traveled to Chicago 12/2-12/4 just dad and my two year old twins. Did self park and enjoyed not having to walk outside from parking to the check in counter- self park is also very reasonably priced for the area At check in was upgraded to a two room suite (I apologize I cannot remember the name of the suite type) which is great with the two kids. I am SPG gold but do not expect upgrades on a regular basis and this was a great surprise. Suite was very good size with two bathrooms and a soaking tub. Was perfect for the kids to take a bath. Beds were comfortable and we all slept great. Great location! I would definitely stay again!
"Sitting at the bar"
I had a bad day and sat at the bar for a drink. Mark the bartender, made great drinks and made my night a lot better with making me feel right at home! Thank you for the experience The Gwen Hotel and your employees are excellent!!
"Great bar scene "
Come see Mark Darress and Matt Hubbell at The Gwen. Great drinks, great tips on mixology. The atmosphere is great as well. Very warm environment and I recommend that you come here for pre- and post-dinner cocktails.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM