of TripAdvisor Travelers recommend this hotel
Friendly, helpful and courteous staff in gracious surrounds always help to make our Melbourne stays memorable. For the first time, through concierge advice, we used the free inner city tram service. Given the inclement weather our usual pedestrian style would have been more difficult.
"More than just a concrete box"
Its nice to stay in a place with real character. If I could get this special rate everyday, I am sure I would stay here a lot more often. While some of the hotel features are very dated, that's part of the charm.
"Charm and courtesy "
For a traveller, respect before check-in goes a long way to having a good nights rest. My room was large and comfortable. The ambience appears old fashioned but underlines the service values. My only regret is that an early start prevented me from sampling the breakfast. I will return.
"Old world charm gone"
I loved this place as a kid. Back in the day it's classical elegance was enchanting, however it has lost its character. The door staff are reminiscent of the good old days and are brilliant. The housekeeping staff were rather loud outside in the corridor, I could here gossiping- which is inapropriate. Rooms are clean and comfortable, but I don't think I would stay here again. It was such a disappointment.
Very enjoyable old world / nostalgic stay. Superb location. Huge room size. Loved the furnishings from yesteryear - will watch with interest how the hotel is restored / retains the History during the refurbishment.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM