of TripAdvisor Travelers recommend this hotel
Amazing rooms with very comfortable beds, staff are great and very professional (a bit of chit chat would be good though), valet staff did a great job and the breakfast is 100% worth paying the extra for. Had a special request for our room which staff were happy to oblige. Thanks :)
"Nice hotel, great location and staff, missing the mark"
I wanted to stay in this hotel because my mother worked there in the 1920s, and I was being a little sentimental. The check in staff were lovely, and the room very comfortable. It was very conveniently located, but there was something missing. There was no inviting lounge or cafe into which I could invite a guest for a coffee and snack in the afternoon (or any time of day, actually). The cavernous restaurant and bar area are cold and uninviting, although very stylish. Probably the concierge area had what I was looking for but a hotel of this standard should have a more welcoming entertaining area.
"Great Service, Great Location, Great Hotel"
We stayed here for three nights over NYE. The staff were great and always friendly, the rooms were always clean and tidy. We had full access to the club room. The food and drinks were great. Would definitely reccomend. Close to shopping, nightlife and restaurants.
Having stayed at several Intercontinental Hotels I was disappointed with the Rialto. Had paid extra for a club room, which was gloomy. The room was large but there was no armchair in it. When I requested an armchair, an office chair was provided. The carpet in the corridor outside our room was very stained and in need of repair. The Club facilities (breakfast and evening canapés) were ok but not outstanding. The staff were very helpful and pleasant. However, due to the general state of this hotel I would not stay here again.
"The rooms aren't that great."
Stayed here many times and this is a good hotel. The building is stunning and the staff and eating is great. The only let down are the rooms and I guess this is because they have had to fit into the original building. Have had some good deals here.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM