of TripAdvisor Travelers recommend this hotel
"Nice friendly boutique hotel in midtown"
While the rooms are somewhat small but totally adequate, the amenities, the service, the people, the ambience, everyone is friendly and everything is first rate. Very welcoming. A great experience in New York and the location is great for a dinner and theater vacation trip.
"A Pleasant Stay in the Hustle and Bustle"
Feels a bit like visiting your great aunt's house in New York. But if she were a Manhattan socialite who managed to stay hip and relevant, despite beyond a certain age. It is a bit dusty and old, but also attractive, well-kept, and charming. The bed is amazing. You will not wish to get up and go see sights. The bathroom is very well-appointed, and very elegant. It is a bit small, especially for those who are blessed to be above 6 feet. The room we had had not much of a view, but you are so close to Times Square that you should not begrudge them that. The hotel staff is helpful and pleasant. That should already make them a stand-out in New York City. They were kind enough to lend us umbrellas for a walk during a rainy night when it was pouring. And they kept our luggage for free the next day when we went out exploring, but had already checked out of the hotel. It is a great price and a great location.
"Good location. That's it!"
The only good thing about this hotel is the bell service and location. The front desk staff is not friendly. I could never get to my room in a timely manor due to blocked stairs and a 5+ minute elevator wait. Takes 30+ minutes to get your car from valet. I was concerned of the fire hazards in the rooms and halls due to the plugs being overloaded slow elevators and blocked stairwells. The staff did not seem be worried when I asked them to move boxes causing concern.
"A real gem"
A very nice Hotel with charm and excellent service. If you are seeing a show or want a great central location in NYC this is the place. The real charm is that you are on a quiet almost dignified street. Yet only 2 blocks from the bustle of Times Square.
The Iroquois gets "Very Good" from me only because of its excellent location. Right in the heart of Manhattan, on the street with the smartest private clubs, NY Yacht Club, The Penn, The Harvard Club etc, close to Times Square and Fifth Avenue, it is perfectly placed for sightseeing, shopping and theatres. I was looking forward to my stay as I had previously stayed here 16 years ago (just after 9/11), but sad to say I was rather disappointed as nothing much seems to have changed over the years and the hotel is in need of refurbishment. It retains its elegant charm but is looking and feeling somewhat tired. My Deluxe King room was extremely dark, small and a bit shabby. At $480 a night this was not what I expect, even in New York. I should have spent a bit more and gone to The Peninsula or about half at the excellent Gild Hall downtown. I enjoyed a good dinner and breakfast in the hotel restaurant Triomphe, but it is a relatively small internal room which feels a little claustrophobic. I was most surprised not to be able to have a Vodka Martini in their famous bar, Lantern's Keep, as they don't stock vodka for some reason. No Martini in New York - very odd I thought, but I was happy to find that I could be served my choice in Triomphe's bar. In mitigation I have to say just how impressed I was by the Head Concierge, Vanessa, who was most helpful with my changing plans before and during my visit and was very charming in person. Credit also to the General Manager for a swift and polite response to my remarks on the post-stay survey.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM