of TripAdvisor Travelers recommend this hotel
"Service - aiaiaiaiah...."
I have been a client of the Iroquois for many years. Location is great, and I like its history and pocket size. But I have had to also see its decline, little by little. The gym was perfect in the 70's. The telephones looked modern in the 80's. The bathrooms and plumbing could have done with a revamp 20 years ago... And the service has shrunk constantly. The restaurant is closed on Sunday night (as typically tourists don't go to the hotel on a weekend...). The bar is closed on Sunday (same reason). No room service on Sunday after 12pm and most of Saturday. Shame. It could be a lovely place with a tiny bit of TLC and attention to customers.
Stayed here for 5 nights in a premium king room. Location is perfect -easy access to several subways and walking. Lovely 'old' historic street. Room was very cold and bathroom even more so (not even a heated towel rail). When we asked we were given a small heater which helped. Bed was super comfy and room facilities good. Housekeeping was a bit hit and miss (dirty glases left and not replaced).Coffee and hot cider where a nice touch. Didn't eat in triumph but did have a few cocktails in the lanterns keep, which were fantastic, really original and fab flavours. Offered us gym to change after storing our luggage which was really appreciated. Overall nice hotel with friendly staff, doormen especially great.
"Pre-Birthday Treat / Research for my Honours Degree."
The Iroquois is ideally situated in Midtown Manhattan; a stone's throw away from Times Square, the library and Grand Central Terminal. The hotel houses a restaurant offering French cuisine and 'Lantern's Keep' (a cocktail bar). The staff gave me a warm welcome and greatly assisted me in a somewhat rushed departure, they're very accommodating and demonstrated the ability to go the extra mile.
"Lovely hotel with great location. Clean, safe with good quality."
We spent a weekend in NYC and wanted to stay near Times Square. The Iroquois offered a great location. Room was clean, bathroom impeccable with bath robes provided. It was newly renovated. The room itself was small but that's fine as we don't spend a lot of time in there. Good quality television and free wifi with our package. Fruit available at front desk and coffee in the am. We had a small trouble taken care of efficiently and with a smile. Would return.
"Long weekend in NYC"
We stayed here for the location and b/c we got a deal, as Triomphe was having an anniversary special during this time. The room and bath were more than adequate, but nothing special. The service was uniformly excellent. from baggage to front desk to concierge. Did not use the restaurant or room service. We like the 44th St. location and would stay here again.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM