of TripAdvisor Travelers recommend this hotel
"Good but worn"
I stayed with my family (adult vacation) at The Kala Hotel for 7 days. The Hotel and room was nice and the Spa was amazing. Even though me and my family found the hotel pretty worn out. It needed fresh painting and was missing a lot of detailing that make a hotel 5 star. The pool was nice, the view amazing, the prices was to high compared to other hotels and Thailand and in general. The Food was good, but some of the staff unbelievable unqualified to do a job as a waiter (didn't speak english or know what to do) ! And as a waiter myself I see that it's cause they haven't had any training or supervision. Frontdisk was friendly and smiled a lot! The spa staff was hard working! and absolutely amazing. In general did we have a good trip and stay at the Kala, but it wasn't really as flashing/luxurious as we had hoped (Pictures promised a little to much).
Room is big but smelly as it made by wood maybe. This hotel is located up in the hill so if you need to go out you need to take the taxi or local bus. It's located on chaweng noi not in the city of chaweng. View is perfect and i recommend for couples.
Love the views. This hotel is located in the hill and it's in chaweng noi. Quite far from the centre of samui as you need to take the taxi or local bus to chaweng. But if you prefer the quiet place to stay so i recommend this hotel. The room is smelly as it made by wood, view is fantastic. Good for couple and breakfast is ok.
Just checked out of this hotel. Lovely rooms with a beautiful view. Food average. Cocktails are not 5-7 as advertised but 4-6. Asked hotel to order us a taxi 3 times. 3 times They asked us to wait for hotel driver who we would have to pay. Kept us waiting for quite a while saying the driver was having a service until we decided to hail ourselves a taxi. When checking out we asked for shuttle service to airport in an hours time. Again, driver not available. This hotel is not within walking distance to anywhere except a tiny cove beach which we didn't visit. Have to get taxis everywhere. Suggest hiring a scooter. Everyone is on scooters. Rooms were very clean and bed made up, towels changed daily. Hotel staff are polite and friendly. Try to sell you overpriced trips which you can do yourselves for less than half the price. Wowed by the view and the rooms., not the service.
"breath taking views"
i visited this hotel with my wife last month for honeymoon and i must say this was the best resort we have stayed in thailand..amazing panoramic view from our room on the 2nd floor..the service is excellent..the pool is amazing too.they provide complimentary snorkeling and kayaking equipment..but there no life guards around so be careful if u dont know to swim.the bar has happy hours in the evening serving great cocktails.location is 15 mins drive from chaweng beach..u can hire a bike from this property..breakfast was excellent too..highly recommend this hotel for couples
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:30 PM