of TripAdvisor Travelers recommend this hotel
"Beautiful Landscape "
We wanted to try out a villa in Bali , chose this resort due to its Seminyak location and reviews. We stayed for 4 nights , service was warm and friendly but not exceptional. The landscape of the resort was close to nature, with lots of greenery and frangipani trees lining the pathway, it was a peaceful and serene feeling. However, the villas are close to 10 years old and needs to be upgraded and refreshed. Hope this upgrading will take place in the near future , I must say the resort landscape is beautiful.
"Holiday luxury "
The beautiful Kayana was amazing! First time for my daughter to Bali so I wanted her to experience the best time. The pool villa was amazing! So spacious and big. The grounds of the Kayana was perfection. Inclusive was our breakfast everyone morning bought to villa. Breakfast was good. Also a buggy that would pick you up from your room or from reception area. Had a lovely spa treatment too that was heaven... We ordered room service a few nights and food was yum! Especially the famous Kayana burger my daughters fav! We also ate at the Duh Restaurant which was lovely too. The Staff were very friendly and made you feel so welcome if we needed anything they would do there best to accommodate you. We also had the shuttle bus that would drop you off and pick you up. The location was fantastic as well,right next door to W resort we had the buggy take us in for a look and enjoyed the beach and refreshments. Thank you Kayana for a lovely experience.
"Not too pleasant"
We arrived to meet polite people and a fresh drink at a reception, and we had high expectations. Soon we were take to our villa, and we saw a back door which had no lock allowing anyone to enter the villa. We asked them to fix the lock but it never happened. The breakfast and high tea were not too bad but they were not what we expected from a five star hotel. One morning we found an ant in one of our sandwiches... Disgusting. The locks on the toilets were difficult to operate too. The tiles at he shower area were not well designed, I once had a centipede crawl through onto my foot from beneath. There were many insects. We had interconnected villas, and he pool in one of the rooms didn't even have stairs, and the other one had extremely sharp metallic and slippery stairs which inflicted a deep wound onto my sister. However the rooms weren't too bad and the beds were nice. The staff were also mostly very nice people. The floating breakfast concept was nice.
"Great service ...great villa"
We visited the Kayana for our first Bali experience and whilst I may not return to Bali I wish I could stay at a venue like The Kayana every time I holiday. For me the staff were the highlight, so friendly, always happy and willing to offer insights into their island.
"Always come back to The Kayana!"
My wife and I have been going to the Kayana almost every year since 2012 and we love staying here! Great service, amazing rooms and close to great restaurants in the Semanyak area. The best part is the size of the private villa and private pool!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 1:00 AM , Check-out: 1:00 AM