"Great Service from Donna"
Donna at the front desk was very helpful. Her friendly, enthusiastic greeting set the tone for a great stay. People make the difference when staying in a hotel. From the minute I checked in, to entering my comfortable, clean room, to checkout, I felt like was staying at a place that was happy to have me as their guest
"LA business trip"
I had the pleasure of being checked in by Donna last night. What a lovely woman. The LA Hotel Downtown is lucky to have her. She was cheerful and helpful finding me a nice quiet room. Thanks Donna. The newly remodeled hotel is just gorgeous.
"Wonderful Staff, Great Location, Nice amenities"
From beginning to end, I have to say I had a great time at this hotel. In particular the front desk manager, Fransisco was so wonderful, really going above and beyond to make me feel comfortable particularly during an upsetting situation after missing a flight and had to quickly change many plans. The room design was tasteful and functional, with electrical sockets on the lamps and a lightning charger on the clocks. We found the location to be quite good despite some reviewers preferences. For me it was walkable to Staples Center, Grand Central Market $5 Uber away from cool spots in Little Tokyo, Koreatown, less than $10-15 to Hollywood, The Grove, and $30-35 to LAX and Santa Monica Pier.
"Amazing Service by Donna"
The minute I walked into this hotel, Donna was there with a smile on her face. Not just one of those smiles that Front Desk workers are required to do. She was genuinely happy to be there! She was such a sweetheart and she heard my song for my Audition. Donna if you're reading this, You are AMAZING! Keep it up (: Email me @ firstname.lastname@example.org OR email@example.com
"Nice hotel - but not near much"
The hotel was nice - decor in rooms and lobby was good. Restaurant was a little pricey and parking was expensive. The biggest downside was that it was not convenient to walk to anywhere and right up against the freeway and exit ramps
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM