"Good location, hotel needs some tweaking"
Good location. Rooms feel just a bit lacking - i.e. just 2 bath towels in a lovely large bathroom. No number for room service on the room service menu. We were sent to the valets for help to get a cab - and they seemed to bend over backwards to ignore us.
Typically a business hotel with expense account prices. For tourists on a budget there are cheap eats at a Foodhall just three blocks down towards Staples Centre and a Subway on the 6th Flr at the Westin just opposite. There is also a Denny's near to Staples Centre. Rooms are spacious and comfortable with all the usual amenities. There is a nice shaded pool slightly spoiled by the drone of a busy freeway nearby. The Hotel is nicely situated for public transport facilities if you don't have your own vehicle. Free wifi is available in the lobby which has a nice light & airy area to sit and relax in.
"Good Downtown Location, Nice Sized Rooms"
Location is across from the Westin Bonaventure and in a good downtown location. My regular room was plenty large, nice bathroom. Hotel lobby is very nice and spacious. Felt comfortable and safe and slept well here. Car was always ready when I rang the Valet ahead of time.
"Good location downtown near underground"
I was very pleased with this hotel. The room was comfortable with a large well appointed bathroom. The lifts were quite slow but they were happy for customers to use the service lifts for speed. Breakfast was pricey but good quality, but near enough to coffee bars if you just want to grab something light.
"Remains a work in progress"
Overall, a decent hotel if you have business in downtown LA. The staff is friendly and helpful and the rooms are serviceable, if a bit dates. The one issue that never seems to get resolved is the repair/upgrade of the elevators. During my stay in June, I experienced significant delays in getting up to and down from my room. The cabs were exceedingly slow and always crowded. In October, they were less crowded, a bit faster and more frequent but still slow. So much so that the management now has signs for guests to use the service elevators, which I did. A sad concession to such an obvious and annoying problem.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM