Housed in an original Georgian Townhouse in a trendy district in the heart of the city, The Lace Market Hotel Nottingham by Compass Hospitality is just a stone's throw away from St Mary’s Church, the Galleries of Justice, and the historic Shire Hall. Guests are within a 5-minute walk of Nottingham Train Station, Capital FM Arena, the National Ice Skating Arena, and the main shopping centre complete with cafés and bars.
The Lace Market Hotel Nottingham by Compass Hospitality area is part of the city's “Creative Quarter” and a hub for innovation and creative business activity, as well as art, theatre and entertainment.
"Not bad "
This hotel is opposite the galleries of justice and not too far away from lots of restaurants and bars, the room was comfortable enough but slightly on the small side, however the stay was fine, I think the room could do with a bit of a revamp decoration wise but the bed was comfortable and the toiletries were nice.
"A quick night away"
A beautiful hotel that has been lovingly restored. I had room 24 which was stunning. In the room there was a complimentary bottle of bubbles from the Hotel General Manager which always creates a great start to any stay. Breakfast in the morning was relaxed and once again great with great service. All in all a great stay in a beautiful hotel in one of the most beautiful areas of Nottingham city.
We stayed at the Lacemarket hotel for a birthday celebration in the city. Check-in was good, we arrived to our bedroom to find a view overlooking an unpleasant view of a back garden or internal court yard space. We returned from the evening in the city and entered the lift to reach our bedroom on the second floor, unfortunately the lift stopped between floors. We proceeded to call the alarm within the lift to no avail. We then called the reception telephone number (luckily one of our mobile phones had signal in the lift) to be told by the night porter he was aware and he had called the engineer. After no further communication we then proceeded to call the reception telephone again around 20 minutes later to be told the engineer was 30 miles out of Nottingham. The night porter came once to check on us and just called, is everyone okay' We called reception again 30 minutes later to say it was getting very uncomfortable now and we needed to get out. I was horrified to hear him say he could call the fire brigade but he would rather not. So he didn't. The lift engineer arrived later and managed to free the lift. We got out and went straight to bed. The following morning upon check out the manager was on duty, we explained the situation to him simply expressing our concerns, 2 hours is a very long time to be able to free the issue. Should this happen again to someone in distress it may be catastrophic. The manager replied with "We do not own a lift company..."! We completely understand the lift was broken and the maintenance service was called, what I do not appreciate is the service received following the incident. We were offered no apology, no compensation, we were even asked for £2 for a bottle of water drank from the mini bar. I would imagine most people would want at least a drink of water after such experience. We understand these things can happen however I am utterly appalled at the level of service received in this instance.
Hmmm! Room was generally ok and comfortable. The water pressure is so rubbish (well it was in the room we were in) that the water either trickled out or spat at you. The shower was very irritating - hardly any water one minute and couldn't wash shampoo out or it exploded and the temperature was either freezing cold or boiling hot. Breakfast was equally disappointing. Bacon and tomato bagel - overwhelming taste of burnt and plate swimming in butter. Yuck. Style and look over substance and quality. Very disappointed.
"Perfect place to stay in Nottingham!"
If you're going to Nottingham, please try to stay at the Lace Hotel. It's location was great - close to everything, quiet location, the suite we had was absolutely perfect! The staff was beyond personable and I felt like they went out of their way to make my stay as great as it could be. Small detail, but I liked that i got fresh water bottles in the room each day! If I ever go back, this is definitely where I'll be staying!!!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 11:00 AM