The resort is just a short drive away from Bali tourist attractions such as the Ubud Art Village, a prominent centre for fine arts, dance and music that allures art collectors from around the globe. Journey to the Pura Besakih Temple, the largest of the island's 11,000 Hindu temples or stroll through the Pacifica Art Museum. Bali’s signature delights are just moments away.
of TripAdvisor Travelers recommend this hotel
"My Paradise Found"
Wow ... Laguna we love you! What a beautiful place to relax and escape. The staff were amazing - they did not miss a beat .. we were there for 6 nights and there was not one mistake, mishap, rude staff member, cold dinner, incorrect order, misunderstanding or negative response to any request made. The grounds are stunning, the staff have a permanent smile and cannot do enough and the rooms are clean, beautiful and very comfortable. See you all next year .. thank you so much!
"Excellent hotel, but..."
The Laguna is located just at the sandy beach of Nusa Dua and it's an excellent place to stay. It's pure luxury: with the beautiful gardens/laguna, the fine restaurants (esp. the Arwana restaurant - try the superb 'daily Chef's choice of sushi and sashimi'!) and the nice and quiet rooms with fine beds. And every employee is greeting you every time with a great smile and is trying to feel you very welcome. It's the place to be for a (romantic) holiday or breakout. But there is a 'but'. For us the Laguna is 1) too big and therefore a bit impersonal (you feel yourself sometimes more a roomnumber then a guest with a name) and - excuse me - a little bit too eager to sell. If I want to drink or eat something, I surely will buy - otherwise I wouldn't stay in such a luxury hotel. My advice to the management: targets are important, but please keep on managing your quests as prio number one!
"Laguna Romantic Dinner Package"
Pre-booked a romantic dinner package on the beach for our honeymoon. Transportation was arranged by this hotel and the seating area was beautiful. Our table was situated on the beach facing the water, the ambience was very romantic. However, the places was bombarded with mosquitoes and bugs, but they did spray the table a couple of times to help fight them off. The review we give for the food and service was very average. We paid a lot for this package and did not feel the food or service lived up to this. We have had other expensive meals and didn't once feel like we got ripped off, if you're paying that much money the food should live up to your expectation. There was a huge delay in getting our food, waiting for very long periods with our waiter no where to be seen. For a 5-course meal, we were there for more than 3 hours. Not all the dishes tasted that great and we were just annoyed why there was such a big gap in between each course - one of the gaps was about 40 minutes. All in all, for the price you pay, not worth it. The ambience and setting is nice but that's all you're paying for pretty much.
"4th Visit and time for a review they earned it..."
From the moment i arrive "home" at The Laguna from the airport i am starting to relax. The welcome we receive and the overall ambiance of the resort is best in Class if i could give it more stars i would, love the beach and the pools and of course the staff and food. We stay put at the hotel with a few walks around the corner to the Bali collection for some shopping as all our needs are met in the resort. Special mention to Duty Manger Ristinto and his staff this was the best stay to date the resort and service was first class.
the gardens are beautiful, many birds and squirrels. We stay in a studio, nice rooms, balcony with a view. Clean, functional and lovely. The restaurants are all amazing, good and fast service, delicious food and drinks. A kit flying food at breakfast! Well done. Thanks to Mr.Gunnar who took good care of us. What a wonderful holiday in paradise
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM