Hotel room was clean & lovely. Staff just beautiful, very welcoming . Breakfast, the old ordinary index! same old same old. Wish these chefs new where to buy the best sausages, instead of the crappy ones they all serve! Dining room needs attention, staff forgetful, & the only ones that seemed happy to have a job, was a Aussie girl! Tables were disgusting! You could see where someone had previously dined. They need a dahm good wipe with a clean cloth, not dirty, & spreading more germs! I even had to wipe the table clean & the cutlery. otherwise great stay, though Breaky a great disapointment, they need to address that especially with the visitors coming to stay, no impression there!
"Five star quality"
Stayed here for a couple of nights while we were here for a wedding and we were extremely happy with our stay. Room was well presented and large, bed was comfy and most pleasing of all was the service. Every staff member was lovely and made us feel at home.
"Club lounge dissapointing"
Great hotel with immaculate rooms and cleanliness. Staff were excellent particularly in the club lounge. My disappointment came from food and cocktail offerings. Campari wasn,t available when requested but appeared on day 3. Food offerings of afternoon tea and evening canapes of high quality however dissapointing breakfast. Luke warm offerings with little variety. ie. flavoured sweetened yoghurt only, scrambled eggs, sausages, bacon, mushrooms with no change from day to day. Poached or fried eggs can be requested. My review is based on a comparison with Sofitel Club that offers a superior breakfast with a la carte selections cooked to order and quality canapes on an evening
"A must stay hotel!"
What can I say! This hotel deserves 10/10. It is located in south bank and is literally a 5-10min walk to federation square and eureka tower! The hotel itself is amazing, clean and offers the best afternoon tea in Melbourne! (A must) It is linked to a number of restaurants and coffee shops. The hotel has its own restaurant which serves a fantastic continental breakfast (the best I've had) for AUD30pp. When we arrived the room wasn't ready, however we were offered the spa facilities to use to hang out or freshen up until the room became available. Throughout the stay the staff made us feel so welcome and comfortable. I would personally stay there again and recommend this to anyone looking for a hotel in Melbourne! Worth the money!
We booked lunch at The Langham to celebrate our wedding anniversary and at the last moment decided to make a night of it and stay there as well. We went crazy and booked an Executive Terrace room with club access, expensive yes, but not outrageous, and it was worth it. We had lunch, very very nice and good choices, but we've realised we're not buffet eaters. After lunch we went to check in. There was a bit of a muddle about checking in, our fault not theirs. We were shown to our room but only had a couple of minutes to drop off our bags before we were taken to the Club room to be shown around. The Club staff were very friendly and welcoming and the Club room has a great view over the river and city skyline. When we went in later for our appero although it was quite busy it was easy to find a seat. They were serving a good selection of hot and cold snack and a decent selection of drinks. The room at first was a little ho hum, but then we went out onto the terrace and oh boy that was wonderful. It was huge, and was really well furnished. 4 seater dining table, 2 large loungers, 2 3 seater sofas plus random chairs and side tables. It was fantastic. We finally came indoors at around 10:30pm and had a great nights sleep. The bed was super comfy with good quality linens. Next morning we were back in the Club room for breakfast, a good enough selection and plenty of everything. There were so many little things that made our stay at The Langham is a delight, from the staff being unfailingly pleasant and polite with a real positive attitude to the chocolate frogs hiding in jars. We've decided to go back again for my birthday, can't wait.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM