of TripAdvisor Travelers recommend this hotel
"Lovely Hotel, well located and excellent service and the best hotel breakfast in town"
Lovely hotel, beautiful rooms, great views and one of the most extensive and delicious hotel breakfasts ever. Service is excellent. Food is excellent, well located and efficient. Highly recommend you stay here. Only little glitch, it takes a while to figure out how the water is operated for the bath, it is that little stick and square off to the side on the marble surface.
"Overall best hotel in Shanghai"
Using the Club is a fantastic experience. Staff are incredibly attentiv, Food is excellent (3 Michelin stars for Tang Court!!!) cleanliness, helpfullness, etc. everything as it should be in one of the best Hotels in Shanghai, probably beyond.
"An Excellent Choice for Business Trip"
I first stayed in this hotel 2 years ago on a business trip. I was very satisfied with the experiences and chose to stay again last month on a recent business trip. The room is big with comfortable bed. The bathroom is very modern equipped with electronic toilet, spacious shower with a powerful rainforest shower head and a deep and comfortable bath tub. My rate included breakfast buffet which offers plentiful excellent food (both Chinese and western styles). The staff are all very friendly and polite. The location of the hotel is close to Xintiandi, one of the trendiest place in Shanghai and is also close to subway services.
"An excellent business hotel"
What I like most: 1) check-in service - polite attentive staff 2) customer service ophone operator - polite, helpful, thorough, well-trained. She could stand improvement on her English though. And she will, in due time. 3) housekeeping staff - thorough, unobstrusive, polite 4) Room service - now this is what I like best - I have been staying for 5 days now, having room service for breakfast and dinner. So far, I have not been disappointed in the food I ordered. Excellent cooking, tasty, well presented and generous setvings. Food one orders is accompanied by bread, dinner rolls - which i appreciate. Attendant is also polite, and quite friendly in a non-obstrusive way. Can banter with the guest if the guest so desires. One time I ordered the Soup of the Day for one person with main course, and I was surprised of the quantity (very large serving) and the chunks of seafood were aplenty that the soup alone and the bread rolls could have been my dinner. Tasty too. 5) Great location - just across Xintiandi A very minor negative - the Gym. While well equipped, it seemed to be an afterthought. Limited space. Lighting is inappropriate for a gym. (More for a spa, really.).
"Excellent room and Service"
My first time to stay in this hotel. I am very impressed (and I travel a lot across Asia so I have seen a lot of hotels). 1) the rooms are big, bed comfortable, the bedsheets fresh and dont feel cheap 2) modern toilet (electronic, with bidet electronically controlled, warmed toilet seats, etc.) 3) spacious shower with a bath tub. 4) the staff are friendly and polite and addresses you by name, good English. 5) food is excellent too 6) the gym - it is ok, average as they use equipment that dont use too much space. None of those traditional bulky gym machines. 7) best of all, just across Xintiandi where there are a. Umber of choices for reataurants and pubs. I am staying here again in my next trip.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM