of TripAdvisor Travelers recommend this hotel
We stayed for a weekend in this great Hotel. Everything was just perfect and the service was excellent. The location is also good and I can really recommend booking the club access, it is really worth in this hotel.
"Love the light PINK concept & AKIA in the lobby"
I was there for about 2 weeks due to business and very pleased with the service quality, rooms, bathroom , area, lobby basically everything. Everyone made the effort for me to have a great experience. There are tons of restaurants across the street including a sbux so definitely walk around in the area and try different spots. Before going to bed make sure to chill downstairs and enjoy AKIA's amazing voice live! she is absolutely fantastic! I will go back for sure and even though this was my first langham experience they made me a lifelong guest for sure.
"Excellent Hotel, location with a couple of minor suggestions"
The hotel, its amenities, rooms and the location were all excellent . I stayed there last week for 4 days and 3 nights. Front desk check-in, room cleaning, spa (beautiful) and car limo/valet service personnel were all excellent. And the buffet offering was better than most other 5 star hotels. However, there are several suggestions I would like to give to management to make the stay for future guest even better: 1. Please place a notice that the shower door must be pulled and not pushed. It was confusing when I thought I had to push the shower door against the overhead shower head; 2. Please advise your staff not to call your guest about a hotel restaurant bill when the hotel already has your card on file. I found this rather insulting since I had prepaid my stay through Orbitz and had my AMEX platinum card on file at the front desk. I was called twice within minutes about my restaurant bill; and 3. Please make easier to order room service. Having said that I will stay at this hotel for my upcoming business trip in April 2017. I have been traveling to China since 2005 and this was one of the better hotel experiences I have ever had.
"Quality seems to have dropped"
This is a lovely hotel in a great location. The service is excellent and the main dining area is pretty good with enough variety to cater to the Chinese and foreign clientele. The suites are well appointed and there is a lovely executive lounge where you can have a drink and catch up on your reading (the embiance and view of the city from here is notable). The gym has everything you could ask for and there is a good size lap pool. Spa service is okay.
Loved staying here, great hotel, good view over the city, while it was just a standard room it felt like a suite! loved the bathroom, large & roomy. The TV speakers in the bathroom was pretty nifty. The staff in the restaurant were very helpful and patient as we shifted 3 times to avoid the main entrance door which was letting in cold air as people entered & left. Always work on the basis if you are nice to them they will be nice back!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM