THE LEELA MUMBAI

Sahar, 400 059, Mumbai, India - Chhatrapati Shivaji International Airport (BOM)
Average rating of the Hotel

1094 reviews

Description

Location:

Located in Mumbai, The Leela Mumbai is near the airport and close to Powai Lake and University of Mumbai. Additional area points of interest include Juhu Beach and NSE Exhibition Centre.

Hotel Features:

Dining options at The Leela Mumbai include 4 restaurants. A poolside bar and a bar/lounge are open for drinks. Room service is available 24 hours a day. The hotel serves buffet breakfasts (surcharges apply). Guests can enjoy a complimentary reception. Recreational amenities include an outdoor pool, a children's pool, a health club, a spa tub, and a sauna. The property's full-service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 5.0-star property has a 24-hour business center and offers small meeting rooms, technology support staff, and limo/town car service. Wireless and wired high-speed Internet access is available in public areas (surcharges apply). This Mumbai property has 1091 square meters of event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. Business services, wedding services, concierge services, and tour/ticket assistance are available. Guest parking is complimentary. Additional property amenities include a coffee shop/café, valet parking, and barbecue grills. The property has designated areas for smoking. A total renovation of this property was completed in October 2006.

Guestrooms:

There are 392 guestrooms at The Leela Mumbai. Guestrooms have city or pool views. Rooms are individually decorated and furnished. Beds come with signature bedding, down comforters, and down blankets. Refrigerators, coffee/tea makers, and minibars are offered. Bathrooms feature separate bathtubs and showers with handheld showerheads. They also offer bidets, makeup/shaving mirrors, and designer toiletries. Wired high-speed and wireless Internet access is available for a surcharge. In addition to desks and complimentary newspapers, guestrooms offer multi-line phones with voice mail. 32-inch high-definition televisions have premium cable channels, first-run movies, and DVD players. Air-conditioned rooms also include iPod docking stations, CD players, complimentary bottled water, and blackout drapes/curtains. Guests may request irons/ironing boards, hypo-allergenic bedding, and wake-up calls. A nightly turndown service is offered and housekeeping is available daily. Cribs (infant beds) are available on request.

  • General services
  • Wedding planner
  • Ticket counter
  • Valet parking
  • Complimentary tea & coffee
  • Laundry facilities
  • Currency exchange
  • Doctor on call
  • Butler
  • Reception
  • Concierge
  • Babysitting
  • Airport transfer
  • Limousine service
  • Wi-Fi
  • Computer hire
  • Mobile telephone hire
  • Luggage storage
  • Daily newspaper
  • Room adapted to disabled people
  • General amenities
  • Elevator
  • Disabled access
  • Private parking
  • Air conditioning
  • Safety deposit box
  • Wellness facilities
  • Massage
  • Sauna
  • Spa
  • Indoor jacuzzi
  • Beauty salon
  • Fitness centre
  • Outdoor swimming pool
  • Dining
  • Disco
  • Bar
  • Pool bar
  • Buffet breakfast
  • Business facilities
  • Conference facilities
  • Business centre
  • Leisure amenities
  • Garden
  • Tennis court
Average rating of the Hotel
87%

of TripAdvisor Travelers recommend this hotel


This average is based on 1094 reviews
Sleep quality
Value
Service
Rooms
Cleanliness
Location
Calcutta
October 14

"Welcome one night experience"

It was a very comfortable stay, but the bed was too soft Duration-It was just a one night Purpose-Official trip Room type-Very nice Staff-very helpful & courteous Location-Excellent Ambience-Excellent Upkeep-Fair

 
Mumbai (Bombay), India
October 14

"superb !"

I have stayed at most 5 star luxury hotels in mumbai near the international airport.If you want to be closest to North Mumbai or the airport then this is the best hotel from every point of view, the food, services, rooms and choice of restaurants and the quality is incomparable with other 4 star luxury hotels in this part of Mumbai. Having saint that, if I had my way, I would head to South mumbai and prefer the distance from the airport then to stay in this ugly part of Mumbai !

 
Noida, India
October 14

"Excellent hospitality"

stayed recently in the property for a day. The place is nice and gives a feeling of warmth. The staff is most helpful and courteous. Rooms are very comfortable with excellent sleep quality. Breakfast had variety and the preparations were delicious.

 
Lagos, Lagos, Nigeria
October 14

"Good Stay but did not honor the request"

I stayed in leela mumbai with my wife and family. I booked pool view room with high floor but was provided small room on first floor 115 with bad view. Check in was very slow but resturant was good and the property is in good condition.

 
Gurgaon, India
October 14

"Outstanding service and customer orientation"

I've been staying at Leela Mumbai during business trips to Mumbai for the last several years but haven't written a review till now. Let me start with those aspects of the hotel that I've experienced all along. It is very conveniently located for me as it is close to the airport (esp after the new flyover) and close to the Mumbai office of my company. As part of the corporate package that my company gets, the hotel's BMW airport transfers are extremely convenient, comfortable and an absolute WOW. The negotiated room tariff is excellent VFM. The breakfast spread is at par with the best 5-stars. The rooms are very comfortable and conveniently located with easy and quick access to elevators, restaurants, lobby. The service is consistently polite, efficient and smiling across all departments. The check-in and check-out processes are quick and efficient. One slight negative is a limited choice of channels for in-room TV, esp. compared to what we normally get in satellite TV service in Indian households. Also, the wi-fi is paid and not complimentary. It's high time that star hotels start moving to complimentary wi-fi. The cost of providing that service are way way below what the guests are charged. This anomaly needs to end and not just in Leela. Now I want to come to the reason I'm writing this review after so many visits. During my last trip, I had forgotten my Samsung Galaxy Tab in my room and had checked out. I had reached the airport and had completed my security check after collecting my boarding pass before I realised that I had forgotten my tab. That's when the hotel staff contacted me through email, SMS and phone call to inform me that they had found it in my room. And this they did before I told them about the loss. As I was already inside the security-cleared area, I couldn't come out. So, on my request, the hotel dispatched a chauffeur with my tab to the airport. Leela had a guest services representative in Mumbai airport (name Sandeep Darekar), who collected the tab from the chauffeur and handed it over to me after persuading the CISF security personnel. And all this was done within 22 minutes from the first call informing me about the tab being found, in time before my flight's departure. This was simply outstanding customer service, way beyond what normal processes would require them to do. I am overwhelmed at the experience. I cannot think of any other hotel to stay in if I'm on a business trip to Mumbai.

 
Booking conditions

Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM

Your booking details

from
to
0 Room , 0 Night
Total price
0.00

Best Rate Guarantee

« »