"Wonderful and absolutely beautiful stay"
I love love LOVE this resort! It was beautiful and service was spot on. The resort was nothing short of spectacular! The pools and grounds were huge. The spa was fantastic and loved the complimentary amenities! The hotel's ambiance was relaxing and romantic. The staff were friendly and genuinely interested to get to know their guests. It rained quite often when we were there but we didn't mind being in the hotel most of the time. We'll certainly be back soon!
I just love the Legian. Our fifth visit to this beautiful resort. It just needs tweaking a little. The rooms are in need of an update. Doors to the bathrooms and verandas are getting quite difficult to move, blinds are old and dingy. The restaurant is absolutely beautiful. However Evening meals have a very small menu to choose from. The quality of the food, ambience and service is impeccable. Please educate the male staff to address women as equally as men. I felt totally ignored. They would address my husband by his name. Ask him what he would like to order Without so much as a glance in my direction.
"Family Fun in the sun 20 of us for three years in a row!"
Fantastic staff always friendly and helpful,big rooms breakfast menu to keep everyone happy, plenty of grassed areas leading down to the Beach. Great for Families like ours who's age range 76years-3years perfect location for shopping restaurants surfing.Everyone voted to return again next year for more Family Fun!
More than excellent I would say... Beyond imagination, the best relaxing holiday. In love with the beach, sun, cool weather. Staff very pleasant. View is perfect... had been to different island but this is my favorite 👍🏼👍🏼👍🏼
"Old property, terrible service, plumbing issues. Not worth the price"
This was my first and last time staying at the Legian. For the same rates (which are quite high), I would recommend other 5-star hotels in the region. I stayed at the resort and experienced the following: 1). Upon arrival, the hotel tried to charge me for services that were supposed to be included in my rate (round trip airport transfer and a couple's massage). It also did not honor the rate quoted by my travel agent. Despite my best efforts, we still have not resolved the issue with the hotel. I ended up paying the higher rate just so that I could stop arguing with the hotel and leave in peace. 2). The housekeeping staff tried to do turn down service in the bathroom while I was taking a shower in it. 3). The second bathroom in my suite stunk of dried urine despite housekeeping's best efforts to clean it. I think this was a plumbing issue, as this is an older property 4). Had to ask pool staff at least five times for a glass of water. However, they were very good at presenting the final bill without question and also added charges for items I did not order 5). GM tried to rectify problem just before we left. Unfortunately, it was just before we left.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM