of TripAdvisor Travelers recommend this hotel
"Some great - Some not so great"
I deliberately chose this hotel from trip advisor reviews. Do not really think the rating above 4 is warranted. Cannot criticise the staff in any way, as they were all helpful and polite. The room was on the corner and had wonderful views to Diamond Head, parkland across the road and glimpses of the ocean. Location is good as it is away from busy Waikiki, but a fair distance to walk to. Only two restaurant options, one on site and one expensive one nearby. Room size good and relatively clean. The bathroom although roomy enough and with adequate places for toiletries, was dated and the shower recess ordinary, with limited drainage. Only one hotel lift to rooms, was old and took a long time to arrive on floor. The restaurant/bar located on the second floor, Wisp was fine for breakfast and dinner and does have a happy hour every afternoon. Unfortunately, the two times we wanted to eat there (Friday and Tuesday) the space was taken up by elderly dancers, so limited area for guests of the hotel. The hotel also has a shuttle bus service which has a round trip service to other chains of the hotel. It is supposed to arrive every 1/2 hour, but this was not the case, as Honolulu traffic was chaotic. An app is available and you need to get a paper slip from reception, which was not indicated to us.
The location is great, outside the tourist crush. The room was clean and spacious. The staff was super friendly and accommodating. The fruit for breakfast was outstanding. We only spent one night on our way home, but would definitely return.
It's been 2 years since our last stay and we were happy to come back. Great chill vibes as soon as you drive up. Staff is great. Valet people are always greeting us with a smile and aloha. The Diamond Head view is wonderful. Awapuhi amenities were a nice treat along with the Illy espresso in room. Nice getaway location.
"Nice hotel away from the madness"
This is an old hotel that may have been an apartment block. The room photos make the rooms look bigger than they are. However it's still a nice hotel and it's away from the noise of the main strip. There's a small private beach, daily free wine service and really friendly helpful staff. Join their loyalty program for a free room upgrade.
Next to the park with a view of Diamond Head. Quiet and relaxed yet walking distance to the attractions of Waikiki. Room was large, well designed and comfortable. Try to get a room away from the elevator. The opening and closing of the door is noisy. Staff was great. My biggest complaint is that with the resort fee. I realize many hotels include these. This was a bit high, only because the bikes included in the fee were barely functioning. They are in terrible shape. They can be a hazard with poorly operating brakes and gears. If they are going to provide bikes they should be functioning. Please tune them.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM