Jetzt schon das dritte mal bei einem Städtetrip nach Berlin gebucht, und ist immer noch ein Geheimtipp nur 200 Meter vom Checkpoint Charly entfernt. Auch Brandenburger Tor und Reichstag sehr gut zu fuss zu erreichen. Wir haben nicht gefrühstückt und können deshalb nichts über das Essen sagen. Aber das Hotel ist einfach klasse und immer den Preis wert.Comment of M. Roman , Switzerland the 2016-01-25
"RUDEST housekeeping EVER!!!! "
Our housekeeper --- Frau Mendez was in charge of cleaning room. She was very rude and spoke in a condescending manner every time we see her. The first day my son greeted her cheerfully with 5 hellos but she grunted in disdain as her reply to him. On the first day, she also also threw a bag of rubbish at my feet with great force while I was standing in the room and she was cleaning. I wasn't in her way at all. She was cleaning the toilet and I was standing near to the wardrobe trying to take something so we can leave the room. On the second day, while leaving our suite, we met her in the corridor and my son happily greeted her with a good morning! She ignored him and I casually asked if she was going to clean our room next' She said in a very rude and condescending tone, "später!" On the third day, I asked if she could come at 2.30pm to clean our room and she spoke so rudely to me and kept insisting that she is off work at 3pm and cannot clean our room at 2.30pm. I called the receptionist who told me that sure no problem, Frau Mendez would come at 2.30pm to clean our suite. She came and kept shouting at her colleague who came with her. She slammed the doors as she cleaned, threw the towels with such force onto the floors. It was obvious that she was very unhappy. She did not give us bathrobes on this day and also the new towels were also thrown all the rack, she did not place them neatly at all. My son and I were both in the room while she was cleaning on the third day and I never said a word. It is the most horrid experience we had with such a lousy, rude, horrible cleaner. The Mandala Suites is a beautiful place with a perfect location BUT this housekeeping staff really ruined everything.
"Wonderful place for whom is just arriving in Berlin"
We stayed there for 30 days before we found our apartment. It is really comfortable, the room is big and the structure is awesome. We highly reccomend Mandala for those who are looking for a place to stay for a long time.
We got ourselves the management suite for our first visit to Berlin. The suite was really spacious, suitable for our toddler to run and play around. There is a free self service laundry room to use at the basement. The location was perfect for us travelling with a toddler with plenty of the tourists attractions (Checkpoint Charlie, Topography of Terror, Brandenburg Gate, etc) within walkable distance. There are also plenty of cafes at the vicinity as well as shopping around the area (LP 12 Mall of Berlin, Galleries Lafayette). There is also a drugstore (DM) to get basic necessities for the little one. Overall, it was the perfect location for us and we really enjoyed our stay for 5 days.
"This hotel made our trip to Berlin Extra ordinary good."
I really did enjoy my stay at "The Mandala Suits" - Very nice and big rooms. We were here during a weekend and the idea was to see the city and relax. The hotel is highly recommendable for that as it is located more or less in the middle of everything.. Also worth to note is that the hotel has a garage which works perfect, and you have access to your car during your stay. I only found the breakfirst a bit expensive, but I almost always do - But sitting in the breakfirst restaurant an enjoying the view made me almost forget. :-)
Stayed for 3 nights, superb service, staffs were very friendly and helpful. Room was very clean, and we loved the interior! Great location. Quit vaule for money. Only suggestion is that the bed linens were a bit uncomfortable. But highly recommend and will definitely stay again if we visit the city next time!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM