of TripAdvisor Travelers recommend this hotel
"Very well situated."
Reasonably priced, adequate service, free tea and coffee (from a machine) but, most of all . . . it's right in the heart of Manhattan! The staff are courteous without being overly friendly but insist on playing "background" music as if it were the main event - shame.
"Poor value for money "
Where to start' The room is tiny and dark, there was no safe the mini bar was un stocked, the quilt on the bed had no cover and is stained, there is only 1 bedside table so I have nowhere to put glasses etc. The luggage stand is broken which is a pain as there is not enough wardrobe space for one let alone two, there is a small desk in the room but anyone sitting at it would cut the room in half as you wouldn't be able to get passed. The room is hot and stuffy and the air-conditioning sounds like a jumbo taking off. The shower and bathroom are nice though. There are no coffee making facilities in the room. The bar prices are horrific. This is a budget hotel charging top drawer prices. Every other hotel is decked inside and out with Christmas decorations, the Mansfield has scaffolding outside and 1 small Christmas tree inside. They say they are going to give us a bigger room tomorrow so will update then.
The rooms are tiny and very dark, but clean with a great shower. We asked staff to turn our heating off when we arrived as the room was very stuffy and it was done right away, although we did ask about a safe which was supposed to be in the room, and it never materialised. As others have said, the location couldn't be better, for anyone visiting New York the central location is amazing. I loved the fact that you could get free tea & coffee in their lounge 24hrs a day but the free wifi here didn't work on my iPad or phone.
"Great weekend away"
Top location great hotel for a weekend away not a 5* by any imagination the price you pay and what you get is well balanced. Didn't eat at the hotel too busy checking out what the city has to offer. Yes small rooms but again wanted to see New York with it been our first time. Clean and tidy found the staff helpful and couldn't have been better located overall great stay and would book again.
Small but efficient room. Good bathroom. Quick service and a good concierge and door man. The bad points would include a small fridge but nowhere to plug it in! The restaurant had top prices but cold flavourless food.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM