of TripAdvisor Travelers recommend this hotel
"1930s charm in Shanghai"
This is my second stay at the Mansion Hotel. The first time was in 2008. My wife and I were married here in the rooftop restaurant and we stayed in a beautiful suite. It was a fantastic weekend. Unfortunately, nearly nine years later, the quality has slipped a little and the hotel needs some attention. Most disappointing to us is the rooftop restaurant. What used to be a wonderful space with a French head chef and excellent outdoor area, has been converted into a cheap looking Japanese restaurant and ugly bar area. All charm has disappeared unfortunately. The hotel is in need of some maintenance and TLC. Overall, it is looking a little tired and the carpets need changing for example. Since it is a small hotel, I suspect they are finding it difficult financially to compete with all the other options in Shanghai. But, having said all that, I still really like the Mansion Hotel. It is quirky, cosy and clean. The staff are nice and the rooms are spacious. The decor is interesting and the foyer is like a museum with antiquities from the 1930s. It feels like an old house, not a fancy hotel, and I really like that! If you want to stay at a hotel with amazing 5 star amenities and modern service, then the Mansion is not for you. If however you are an easygoing traveller who wants to see a slice of older Shanghai in a comfortable place in a great location, then you will enjoy it like I still do.
"Worn down *glamour* of days gone by"
Weathered down hotel that does not deserve the 5 star rating or whatever rating they got for themselves. Examples: they wash the disposable slippers. I know because I got a damp one with a wine stain and another worn to the point the bottom was coming off. Clean, though. In a new plastic bag. A closet handle came off in my hands when I tried to pull the door open. Carpet is well beyond the use-by date, wallpaper peeling off quietly. Pretty sure there was some mold, too. We cut our stay short and moved to another hotel. For the money we were paying those guys for the room we were expecting far more.
"When history isn't enough...."
At some stage the Mansion Hotel has to decide whether it's a 5 star INTERNATIONAL hotel or a Chinese hotel catering to some foreigners! We've stayed here several times now and while the history of the place (it's the former home of Shanghai's most infamous gangster Du Yuesheng) is wonderful, right in the heart of the former French concession, ultimately it's not enough, particularly for business travelers. The standard of English has slipped dramatically over the past 3 years as has the service Examples: one night our laundry (supposed same day service) arrived back after midnight. And that was only because we were leaving early the next day and had been ringing reception constantly . Also, the outside bar and downstairs lobby with its wonderful array of antiques and sepia photos was always good for meetings. It used to provide a full bar service, this has now been relegated to soft drink and beer only. They usually forget to collect the doorknob breakfast menus so more phone calls to reception. Which brings me to the English, or lack of it! I've been travelling and working in China since 1990 and I've not seen such a dearth of English speakers, particularly in (a self promoted) 5 star hotel! Even the simplest request was usually met with a blank. I don't go to China to watch TV but when I asked where the advertised CNN channel was on the set I was met with a wave of a hand and a vehement 'meiyou! Which means NO, not a word we like to hear! Oh, then there's the parking, non existent. Our cab had to park in the street and we struggled our own cases in as the day we arrived the entire façade and lobby of the hotel had been turned into a lurid fashion set for a business promotion. That's it for us, Shanghai has too many good hotels which combine history, antiques AND service. The Mansion left us exhausted.!
Fabulous boutique hotel not too far from the Bund. Service was stellar. Room was GORGEOUS and immaculate. Even the bathroom was amazing. The only bothersome issue was the view from the bathroom window - overlooking the yards all the poorest of people in their shanty tin homes.
"Old Shanghai's Best"
The perfect location if you want to spend your time in Shanghai walking around the Former French Concession. With just about everything you need in walking distance including great restaurants and boutique shopping its the best. I love the oversized rooms and historic elements of China. Breakfast in the garden is also included. The service and wifi for foreigners are both only ok but if you know what you are doing you will love it!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM