We were visiting our daughter who lives in Williamsburg, Brooklyn. The hotel's proximity to the L train was the main reason we chose the Marcel at Gramercy along with the affordability in the NYC market. The rooms were very clean. The continental breakfast was satisfactory. Free wifi in the rooms would have made the stay better.Comment of T. Karen , United States the 2016-04-05
Overall, the Marcel was a very good choice for my short business trip. The room was small, but well equipped. The staff was great.Comment of D. Kenneth , United States the 2016-02-22
"Cute boutique hotel in a great location"
Kiara welcomed us to the Marcel about 10 on a rainy evening. She quickly started our registration and asked us about our stay. We told her it was for a birthday weekend. She upgraded our room and gave us the code for the free wifi. Our room was very nice, small, it that is to be expected in NYC and based on reviews I had read. It was more than adaquate for the two of us and most importantly, there were nice toiletries (I had also checked this out because it maes packing so much easier!). We dropped off our bags and headed to the restaurant next door that Kiara had recommended (you receive 10% off by showing your key). Sushi was good, stick with the raw stuff. The cooked was meh. Went back to the hotel and passed out. Woke up the next day, hit Eataly (must do! One of the reasons why he wanted to stay at this hotel was proximity to great restaurants). When we made it back to our room,there was a bottle of sparkling wine and a birthday card -- so sweet and totally unexpected! There are not coffee makers in the rooms, but there is complimentary coffee and tea upstairs. Works for me! There is a brunch offered, which we did not partake in. There are just too many amazing restaurants nearby. Elevators are a little slow. It wasn't a problem until we ordered our Uber before we got on and ended up taking 8 flights of stairs. Lesson learned! We were very happy here. Staff is incredibly nice and very accommodating. The location can't be beat!
Staff here very friendly. Mohammed in concierge was a delight, a lovely smile and exceptionally helpful. Hotel just a few minutes walk from the Flatiron Building and there is a lovely roof space with a view of the Empire State Building. Complimentary tea & coffee machine available until quite late at night. We had a lovely stay here.
"The best boutique hotel in NYC"
For the last 6 years every time we visit NYC we are staying in The Marcel. It's like coming home. We the great stuff, the clean rooms and the location. Thank you JP and the stuff, we wiĺl come back soon.
"Enjoyed our stay "
Stayed here Thursday through to Monday, all the staff are very helpful and friendly especially the door man and reception. We did have a small room located on the 3rd floor - room 313. We know in NYC rooms tend to be small so we were prepared and happy with it. We did have bother twice with the toilet - called reception on both occasions who sent someone up straight away to get fixed- the guy was really good and friendly that did sort it out. The hotel was a lot noisier than our previous hotel we stayed in in NYC- but think it was something to do with being on 3rd floor. Would have been good if there was a vending machine located on the floor we woke up during the night with no water and had to pay $7 mini bar price for mineral water which was ridiculous pricing for water- but to be expected with mini bar prices and we were desperate! Make sure to use the 10th floor lounge for tea and coffee and wifi!! The English tea was really good and better than most teas back in the UK! Great view of Empire State from the lounge as well. We used uber from Newark to hotel which cost $38 but $71 on return as it was during rush hour but definitely worthwhile. Visited bluebell twice for breakfast near hotel which was really good potions and tasty! Store beside hotel too which is usually where we got our water and snacks from and a Walgreens not too far away. Location wise it's great for Madison square park- shake shack there was really good. It was further out than we would have liked especially after long days sight seeing and shopping so often had to resort to an Uber! Request a High floor room with Empire State view - we requested a high floor but unfortunately didn't get one just for noise cancellation this would be better. Lovely stay overall at this hotel!
"A little gem--- emphasis on little."
Lovely little hotel, very comfortable and priced competitively for NYC. Be aware that the rooms are s m a l l.... my "standard" room was a bed, a fridge, and a closet that was a quarter the normal size, plus a bathroom you had to close the door to turn around in. (Big shower, though). Fine for the solo traveler, but if you get this room with someone else, you'd better be getting along with them; you'll have to take turns to move around. Big windows and high ceiling made the room feel airy, nonetheless. No dresser, so if you stay more than a night, be prepared to live out of your suitcase. The bed is not standard size, either--- I'm 5'6" and my feet hung off the end, and the mattress needed a pillow top. There's no coffeemaker in the room, so be prepared to get dressed and move upstairs to a nice lounge on the 10th floor which offers a coffee machine, newspapers, wi fi and leather couches for lounging. Nice space. Coffee machine takes a few minutes to process one cup at a time, though, so there can be a line for java. Also, the mini fridge in the room is fully stocked, so don't bring back the pasta from dinner and expect to put it in there. There's a quirky thing I didn't quite understand where you have to put your room key in a slot by the door to get the lights/heat to work. This all worked in my room anyway. If nothing else it's a good place to store your key so you can find it. Staff is very nice and I would stay again, now that I know what the game plan is!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM