We were visiting our daughter who lives in Williamsburg, Brooklyn. The hotel's proximity to the L train was the main reason we chose the Marcel at Gramercy along with the affordability in the NYC market. The rooms were very clean. The continental breakfast was satisfactory. Free wifi in the rooms would have made the stay better.Comment of T. Karen , United States the 2016-04-05
Overall, the Marcel was a very good choice for my short business trip. The room was small, but well equipped. The staff was great.Comment of D. Kenneth , United States the 2016-02-22
"Friendly small boutique hotel"
I always stay here when I am visiting family in NYC. The hotel is comfortable and the staff is very accommodating. The location is excellent. I would recommend staying here. The rooftop lounge with free coffee is a nice feature.
"Fantastic 2016 November visit"
This hotel is fab, funky decorated rooms plenty of space very clean. We emailed the hotel letting them know it was my daughters birthday whilst we there. They upgraded us free of charge to a double aspect room which was a lovely gesture. The staff are extremely helpful and always smiling. The hotel has a breakfast buffet area which also doubles up as a break out room free coffee/tea till 11.30pm two PC's with printer for you, free of charge to surf your itinerary print information or just catch up with emails etc. There is an rooftop terrace that adjoins this room which is fab to sit and enjoy the outside in the sun. I would definitely return and recommend this smart hotel for any traveller
"Good hotel in nice area"
This hotel offers reasonably priced rooms (Being in New York). The rooms are clean, the staff are very friendly and helpful and you are placed in a nice area in the city. The breakfast is pricy and not recommended. I would use this hotel again.
"Best hidden gem"
The rooms are miniscule but who cares' The bed is comfy. The housekeeping terrific ,the coffee on the tenth floor wonderful, the price is right. The only problem I had was that no one knew where hotel was when cell phone died and I was walking at night. Have stayed here many times and will stay again
The staff at the Marcel Gramercy was wonderful and very polite. Room was clean, if a bit compact, but that's what you expect in Manhattan. Internet wasn't too expensive to purchase and the shower and bathroom were nice. I was feeling a little sick from something I ate and the manager was nice enough to give me a late check out at no extra charge so I could get some extra rest. Definitely would stay there again.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM