We were visiting our daughter who lives in Williamsburg, Brooklyn. The hotel's proximity to the L train was the main reason we chose the Marcel at Gramercy along with the affordability in the NYC market. The rooms were very clean. The continental breakfast was satisfactory. Free wifi in the rooms would have made the stay better.Comment of T. Karen , United States the 2016-04-05
Overall, the Marcel was a very good choice for my short business trip. The room was small, but well equipped. The staff was great.Comment of D. Kenneth , United States the 2016-02-22
"Amazing hotel and service!"
From the minute we arrived at the hotel, The Marcel at Gramercy made our experience so memorable! The two ladies that checked us in were so personable and were more than helpful when we asked questions. We were talking and my mom had told them she had not been having a very good past couple weeks and really needed a vacation. When we got to our room, Britany Claribel sent up champagne with a very sweet card for my mom. It's the little things that make all the difference, and it made my mom feel so special. We stayed there for six days and had no complaints. If you needed something, they were so quick to bring it to you and make sure you were taken care of. The location is perfect because it is walking distance to so much, but is still on a quiet street. It felt peaceful and relaxing. Our room had beautiful views of the city and the room was very nice and clean. We loved this hotel and will be staying here on our next visit to New York City!
Fabulous hotel in a great location. Staff very helpful. Lovely views from the 10th floor lounge where there was free wifi and complimentary tea and coffee. Room was great and had everything you needed for your stay. Would recommend to friends and family.
The hotel is simply amazing and the hotel staff is friendly and very accomodating, it feels like my home away from home!keep up the excellent service and cleanliness of the hotel.good location,and the price is affordable, good job!
"Perfect place to stay"
From the moment we arrived the staff were exceptional, from the girls behind the front desk to the cleaners and Micheal who helped us a lot hail cabs, store our bags and carried bags to shuttle bus for us. We were there for 7 nights and room was cleaned brilliantly everyday. Room was not huge but fine for us as we were out exploring most of the time, great shower. Very safe area with lots of bars and resturants round about, favourites were AWOL bar on the corner and Eisenbergs sandwich shop beside Flatiron building. Subway very close and could go uptown or downtown very quickly and safely. View from floor 10 lounge of Empire state was great with complimentary tea & coffee a really nice touch especially on the day we had the snowstorm. All in all I would recommend this hotel to anyone, it is perfectly positioned to explore Manhattan yet far enough away from the madness of uptown, all the resturants round about were very reasonable compared to uptown prices. Free wi-fi in lounge only but as we didn't have a good view from our room anyway it was fine.
This hotel is absolutely amazing. Great staff, amazing views, great service. I loved this place so much, I didn't wanna leave. The Lobby is beautiful and the prices are very very fair. The elevators are nice and quick as well. I love it!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM