The Mark is located in the heart of Manhattan’s most elegant part, just one block from Central Park.
"Contemporary and elegant hotel"
The Mark is a newer, contemporary and elegant hotel on Madison Avenue and 77th Street East in Manhattan. The Met Breyer Museum and the Metropolitan Museum of Art and Central Park are in walking distance. Rooms are modern, but not "cold" in their design and spacious. The baths are also very nice. The restaurant and room service were very good (room service is a bit on the expensive side and for some reason the meals for room service came on trays instead of a cart). The staff is very polite and attentive. For some reason numerous employees seemed to be standing at the entrance without a real task - that was a bit unusual. I can surely recommend this hotel if you are looking for a newer and more contemporary hotel.
"UPPER EAST SIDE EXPERIENCE "
Perfect location uptown steps from Central Park and Madison Avenue's finest boutiques . Impeccable welcome from staff from start to finish . Eclectic decor with elegant lobby , bar and restaurant are excellent and attract a fine mix of local and international clients . Hotel has a gym room . Rooms are elegant and perfectly fitted including white marble bathroom with shower and bath . The relatively small size of the hotel provides a homely feeling . Always a pleasure to return to this upper east side favorite . Some of the common parts and rooms are starting to feel the weight of a successful occupancy rate .
"All attitude and no service "
I visit The Mark frequently and have come to expect the doormen to look the other way or engage in conversation with each other as I walk past them and let myself into the hotel. At this point my blood starts to boil as I approach Madison Avenue and anticipate the rude treatment. The front desk staff are no better. By comparison the Resturant team and the delightful shoe shine gentlemen on the gym level are real delights. The hotel is well located and could have a pleasant vibe but it's a huge missed opportunity instead. Yes it's cute to have logo'd bikes and snack stands on the street but until you correct the snarly behavior of the men who are the guests ' first point of contact I am going to recommend that all of our corporate accounts lay their head elsewhere
This hotel is an amazing boutique hotel. The rooms are spacious and very nicely decorated. The bathrooms are very elegant. The breakfast was to die for, so is the brunch. We have visited on several occasions. The Mark is a must visit.
"Girlie trip "
The Mark hotel was really lovely. All the staff were very helpful and the hotel felt like a home from home. Only reason I can't give 5 stars is because the only time we ordered room service (prices were very expensive) our breakfast was terrible!! Delivered to the room with no cutlery, by the time it arrived the food was stone cold! Luke warm water for the tea and no milk with it so he waiter had to go down again! Came back a third time with a hot tea pot and forgot the milk again!! Was a farce! The hotel did give us breakfast on the house due to the problems but the food wasn't that great anyway. Having said that I would definitely stay there again, the free bikes are a great bonus especially with the proximity to Central Park.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM