The Mark is located in the heart of Manhattan’s most elegant part, just one block from Central Park.
"continued excellence all around"
As they say, you get what you pay for, and in this case the price is absolutely justified to the last penny. The staff is superb - any one of them could run an entire hotel. The whole place glistens - no "deferred maintenance" as at so many other properties. If the hotel were an airline, it would be the equivalent of first class on Emirates. One of the best touches is the refrigerated wine and victuals drawer with the ice drawer, and the full set of polished crystal glassware. Oh, to be a bit negative, zero screaming kids and harassed moms. An intentional and business clientele mostly. Hard to beat.
"Very good !"
My stay at the Mark was great. Upgrade to a bigger room ( the rooms are beautiful ). Very elegant hotel, nice design. Overall quality was very good and the staff very friendly. I will come again for sure!
"Hard to beat for High Class in NYC"
I am still giving The Mark 5 stars despite the rocky start I had in a queen madison room. The room itself was cozy and lovely and the bathroom great. Let's just say I had a major heating/cooling problem that could not get fixed - all cold, then 90 degrees. At that point, in the evening, they moved me to a madison king -but it wasn't actually a king bed - it had a divider in the middle so I didn't sleep that well. . The "mark" of a good hotel is how they treat guests when there is an issue - Melissa (pretty sure that was her name) after I asked to see a suite, upgraded me on my 3rd night to a Park studio which I very much appreciated and Tucker was awesome helping me move a ton of hiking gear into my new room. This room is so nice I never want to leave - love the bathroom, (water pressure in the hotel is INTENSE - the best anywhere!), amenities, closet space, kitchenette - I may move in. This room is 800 square feet and has a big outer room, long hallway and huge bedroom with amazing views. The gym is great - I used it more than once - very spacious and well supplied for a hotel gym. The restaurant is 5 star - i ate by myself at the bar and enjoyed a truly special "Mark Manhattan" along with an amazing spicy tuna tartare and salad. And the staff - truly first rate. Yes, the Mark is pricy, but with the jean Georges restaurant, chic bar, amazing location, great service and super nice staff at every level, I can't recommend it highly enough. The suites for sure are a lot nicer - the regular rooms are small compared to others at this level imo. Though I didn't get off to a great start, it's the finish that's important and this was a 5 star experience. Thanks to all the Mark Staff for making me feel at home during the blizzard!
"Power breakfast "
Busy breakfast scene.. hotel staff efficient and polite. Decor as expected from a hotel restaurant bright in the attrium dark and moody in other areas. Breakfast was well executed with decent coffee.. it appeared to be a leisurely affair with guests staying an hour plus..
"Classic uptown NY"
My recent stay at the Mark was fantastic. The staff, the service and the room was top notch. I used Platinum American Express and received a free upgrade to a junior suite, which had a full refrigerator and stove. Not that I needed either, but good to know its an option for future travel. The Mark Bar is incredibly chic, not overcrowded, with excellent drinks and service. The room was well appointed, with a very comfortable bed, deep tub and INCREDIBLE water pressure in the shower. (coming from Los Angeles... water pressure is quite a luxury.) The room had smart features to control lighting, temperature and shades, the blackout shades were very effective. Room service was fast, with excellent food. All and all just what you;d expect and want from a 5 star hotel. Location is good, half a block from central park and steps from where all the good shopping has moved. (Madison has far surpassed 5th ave these days) Last, I was concerned that there was some construction on my floor. The room was so soundproof that I never heard any noise until exiting through the corridor. Repairs have to get done at some point, and its a testament to the building quality that it was not an issue. I travel to NYC for business frequently, and while the Mark is a little far from my midtown office, I can absolutely see staying again, and even bringing my family to stay for vacation.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM