of TripAdvisor Travelers recommend this hotel
What can you say other then a superb hotel experience. Staff is beyond exceptional. Rooms borderline perfect. Hard to voice an area that needs improvement....all thats really left is to enjoy your stay and trust me you will.
"Charm and Sophistication"
From bottom to top, an very polished and elegant hotel. The room was beautiful and comfortable, with every amenity. The service is unobtrusive, but always available. Concierge service was always spot on with recommendations for dining. My wife also loved the spa. I cannot imagine a better experience than what we had here during our trip to Dublin.
"An Odd Experience"
Simply put this is a mediocre City hotel and is not the truly great hotel is aspires to be. We stayed as a couple earlier recently for a night. The whole hotel seems to lack management and whilst the staff are very friendly, it falls way short of what they seem to be trying to achieve. Check in is at 3pm (according to the website) - its not. Apparently its "from 3pm". This is what I was told when I asked again for the room at 3.30pm after waiting over an hour sitting 5 metres from the desk waiting to be called like we were promised. The rooms are beautiful. The shower pressure is very poor. Dinner was fine and well prepared. Service was slow and not that attentive. I had to pour the wine myself. Breakfast is not great at all. My breakfast order was wrong (even though I ordered the exact same as my wife). The breakfast pastries were stale. The hot food seemed to be reheated and was tepid. Ordering coffee at breakfast was bizarre. I ordered 3 cups of white coffee throughout breakfast - each of them was different. My wife's tea arrived in a large silver tea pot. It was left on the table by the waiter - no offer to pour it. The handle was red hot so we just left it there. Plates were removed randomly. Some were just left there. We left soon after. The staff like to address you by name (Mr. X etc.). This is a nice touch. Only problem is that both times I was called by the wrong name. This is just odd. Myself and another guest was ignored by 4 staff waiting behind the desk. We both had to signal for attention. The younger staff member assisted us both. The older staff member continued their conversation. The staff in the fitness centre were rude. I was challenged when I entered the centre after signing in. The lady who arrived seemed to assume I had wandered in off the street. The Merrion is fine. It just fails to deliver. Try The Westbury across town.
"A Sunday afternoon treat"
Walk pass this hotel quite often, Walking to Stephens Green . So today whilst in the area ,thought I'd pop in for a cocktail with my other half . Well on appearance it's classy,Irish and quite !!! (not so Irish ) but loved the ambience and solem atmosphere. Perfect for a lazy Sunday afternoon ! Will be back , with a little hint to my beloved!That we need to stay over night next time we visit !! Here's hoping 😁😁
wonderful relaxing weekend , hotel and the staff were just superb The gardens took your breath away , such fine detail amazing a five star hotel and every star is well deserved , we will definatly be returning here in the near future
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM