of TripAdvisor Travelers recommend this hotel
"Old pink lady"
Old historic resort with great gardens with pools in middle of Capetown. Wellkept and updated - with great service - Afternoon tea the best we had around the world and if nit staying in hotel a must to have . Also ncie restaurant and Spa !
"Superb 4 nights 😀 2-6th Dec "
What a pleasure to stay here in the heart of Cape Town at The Mount Nelson The hotel and service is superb. Traditionally run with a colonial appearance The staff can't do enough to help, that include all the functions. Truly 5 Star .... search for prices as going direct isn't always the best way to secure your rate. We saved £100 per night using Booking.com for same room type Will go back again 😀
"Pink Lady, symbol of excellence"
We've been visiting this hotel for over thirty years, and though times change, the traditional luxury feeling remains. We were given what felt like special attention by Crystal at the reception, and Sim at the Planet Bar. The gardens are beautiful, and there is a view of the hotel with Table Mountain in the background. Make a point of enjoying High Tea, a real sense of times gone by, and more food than you can eat.
One of the best hotels we have stayed in. The staff were all lovely and the facilities brilliant. The hotel itself is beautiful, the rooms, reception area the afternoon tea is fantastic. Great location and brilliant place overall. 100% recommend this hotel to anyone.
"Overnight stay at Mount Nelson"
I was not impressed by this hotel. Given the reputation that it has, I expected far more attention to detail and quality service. On arrival, the check-in process was not pleasant. Lady who checked me in was actually rude because she had thought I did not answer her when she had offered me something to drink. Concierge desk was unaware of a request I had made and confirmed the previous day. The reception was in another building from the actual hotel room that I was staying in. Despite having luggage that I could not haul up to the other building, I was given no help or no offer of a porter to help me with my luggage to the building which my room was in. The lifts are old and look outdated. The interior of the room was beautiful and neat. Checkout was fast but again, one has to drag luggage from one building to another to check out. I did not taste any of the food as I attended an outside function for the night. I had to leave the hotel before 6am. I have stayed at many 5 star hotels before and they usually offer the services of free coffee to go/ muffin at the foyer if you have an early flight. There was none of this at the hotel. I think they will have to up their game to compete with other hotels in this luxury category.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM