"Awesome place and staff!"
Great hotel! The rooms were nice spacious (2sinks in bathroom) comfortable and incredibly quiet. Fun bar excellent location. Concierges Dan and Daniel were amazing. They went over and above to make dinner rez and activities recommendations. We LOVED them! Overall wonderful experience
"All- Around Great!"
I just stayed there last weekend for a girls trip. We all knew we were staying in a nice boutique hotel, but we didn't know how exceptional the service and staff were going to be! Daniel and Dan went over and beyond to make our stay the best it could have been. Not only did they book reservations for us for lunch dinner and shows, they would give us drink cards if we missed the hotels complementary happy hour. The hotel was clean, staff was hospitable and location is superb! Highly recommend and we will be coming to stay again! Thank you! The Ott girls
Muse is located right off time square- but as everyone else has said it's really quiet. Lobby is small but had plenty of seating. Check in was smooth and easy. The room was wonderful- we got a corner with tons of light from the windows. The bathroom was superb- very enjoyable shower! The bed was comfy too. Little to no noise issues. The windows have blackout shades which are helpful to avoid bright Times Square lights. Highly recommend.
"Why stay anywhere else'"
This was second stay at The Muse and we loved it more than the first. The rooms had been renovated and nicely appointed. The staff was exceptional...friendly, helpful and professional. Our "go to" guy was Daniel. He welcomed us like old friends. It was a memorable stay in New York and the perfect accommodations at The Muse! We'll return!
"Compares to Holiday Inn"
Very disappointed with our stay. Checked into our room and it was a sauna of 81 degrees, hotel at capacity so we stuck with it as we didn't feel like finding another hotel a night after thanksgiving with 2 kids. The fridge in our room had someone's old half eaten salad and the shower drain smelled like sewage. Not what you expect for $500/night' When I mentioned it at checkout again the guy just said sorry.....not impressed with the customer service either. On the pro side the room service at breakfast time was delish and speedy.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM