"Nicely done, The Naka Island!"
Rooms are neat, clean, spacious and comfortable. Hotel exterior and facilities are designed to make you super relaxed. As the property is situated on an island, it's perfect for a laid-back getaway. What stood out the most had to be the staff service. They were friendly and helpful, talkative but not intrusive. Definitely the kind of service you'd expect from any 5-star resorts. On top of that you get free sorbet every afternoon! Restaurants are super nice. Food tasted fine, a little pricy though. The gym was good. It had many different equipments. But we thought it could use a few more treadmills. There was only one treadmill and each morning was a competition of at least 2 persons trying to get to use it. All in all, very well done! Will definitely come back and recommend to others ka!
We were traveling with two couples and five kids from California with a stop in Shanghai for four days. Our first challenge was finding convenient flights from Shanghai to Phuket and the only non stop we could find was at 9:00 pm which put us in Phuket at approx 2:00am. Luckily the resort arranged to have a couple of shuttle vans waiting for us and upon arrival we received a warm welcome while all of our bags were loaded for the trip to the marina. I thought it would be exciting for the kids to take the speedboat at night from the marina to the Island and I was correct. They sat in the front of the boat with the warm evening air blowing on them as we raced across the water to the island. Upon arrival we were greeted on the dock by two golf carts and our concierge. Our bags were loaded and we were off to the rooms.... Because we were such a large party we decided to rent room #44 and #43, Both rooms were extremely nice with 44 being more of a private house with private pool. The views were unimaginable with an unobstructed 270 view of the ocean and beautiful islands beyond. Lisa was our concierge and she was amazing the entire time. Anytime we needed to arrange for an excursion, she was there to book the taxi or speedboat and always made sure we were in good hands with whoever was our guide. one day we took a private speed boat to phi phi Islands for an all day island hopping adventure and that was amazing with snorkeling, Monkey Island and even a private stop on a remote Island for some rest.... Another day we went into the center of town which was a little too party oriented with kids, however she recommended a great Thai restaurant (Ban Rim Pah) and it was amazing. Overall I would highly recommend this hotel, but if you are on a budget, this might not be the place.....Also keep in mind that this is a tropical Island so you might see the occasional Frog, Lizard or bug in your shower or surrounding area, but that goes with the territory and our kids loved it........
"I almost don't want to tell people about this incredible place."
I have been coming to Phuket for years. I usually stay in Laguna which started out very exclusive and quiet but has really been built up with expanding hotels and condos every where. Naka Island is a small island on the best side of Phuket that only has this resort and a small town. You take a speed boat to get there and there are no cars. Alot of the locals do have motor cycles and a lot of the guest ride bikes so there can be some traffic. I stayed int he tropical forest villa which looked right onto a jungle that was beautiful. The villa has its own private pool, an outdoor sunken tub and out door shower. Inside the shower in the bathroom is also a steam room. The bed is covered in misquito netting at night. There is a nice beach and a couple of communal pools. The restaurants are good with very nice staff. There is a nice health club and spa. The in water Watsu treatmetn blew me away. There are alot of activities to do throught out the day and you can take a speedboat to the main island for more. What I like about this place is that it is set up to do nothing but relax and commute with nature. There are great places to walk and sice places to sit with a nice book.
"Day pass (day use) in great style"
Hotel is very luxurious, beautiful, nice pool, nice beach, but everything is really expensive (ofc, you are on an island of an island!!!!). If money is not your problem, this is an awesome resort. But away from the town, from Patong, from everything...
"Private hotel with some drawbacks"
Stayed in a pool villa for a week. The rooms were nice, fantastic sea view but could need a general update and maintenance work. Private pool was fairly small. Private hotel beach and nice general pool area. We did not leave the island during our stay. We went paddle boarding, kajaking etc around the island which was very nice. We had a very low-key and relaxed stay. We'll now try to go through some of the concerns we had with this place: - The first spa treatment we had was terrible. The masseuse was uninterested to do a good job and was arrogant. When this came to the management's attention we got a complimentary massage and it turned out to be much better. We visited the spa a few more times but were never fully satisfied. - The hotel has two restaurants and they both deliver decent food. We had a half-board (breakfast and three-course lunch for our stay) but still we had to go to the restaurant for every meal. We asked to get lunch delivered to the room but it was not possible. This felt a little cheap because you could order food/lunch to the room but just not get the half-board delivered. Unfortunate, because it would bring a more luxurary feel to our stay. All in all it is a little expensive in relation to what you actually recieve. - The standard of the serivice recieved varied a lot. Sometimes it was very good, mostly from interns working there, but mostly it was not as it should have been. The language barrier was a problem many times and some staff was simply just uninterested to provide good service. You would expect more from such a relatively high-end hotel. - Our flight was delayed for more than 6 hours. We were allowed to stay in the room and have a really late check-out (7pm). This was very nice!! So all in all the hotel is great with a lot of potential, however they have a lot they need to work on. It gets 4/5 mainly because of the late check-out and the surroundings.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM