The New York Palace is ideally located on the corner of 50th Street and Madison Avenue. Steps from shopping centers like Barney’s New York, Bergdorf Goodman, Saks Fifth Avenue, Cartier, American Girl Place, and within blocks of Midtown’s most popular attractions like St. Patrick’s Cathedral, Rockefeller Center, Bryant Park, The Museum of Modern Art and Central Park, The New York Palace is an ideal base for shopping and sightseeing. Also, free shuttle services to Broadway theaters and Wall Street make it easy to catch a show or work during the stay.
This hotel was wonderful! My only complaint is that you have to pay for wifiComment of C. Donna , United States the 2016-07-03
Beautiful place, great location!Comment of L. Matthew , United States the 2016-05-31
"Great service but not great value"
The staff here could not be more awesome. They go out of their way to make your stay comfortable and stress free. However, for the very high price of the rooms I am offended by having to pay $16.99 a day for Y-fi and not being able to get a cup of coffee anywhere real early in the morning other than room service. Just missing those kinds of touches that a prior 5 star hotel should have.
"Very pleasant hotel"
Excellent service, loved the breakfast, the club sandwich during the night its not so good and they over fried the fries. But the rest was excellent. Everything clean always and the maids was very friendly. Love the view to Saint Patric church.
"Perfect location with a perfect staff!"
Love the New York Palace! Everything was perfect from start to finish. The location is fantastic for shopping, Central Park and quick walk to Broadway plays. Room service was wonderful and delivered promptly by a staff member that paid attention to every detail. Literally every employee was always friendly and smiling....... happy to help with anything! I also felt very safe in the hotel. Huge plus when traveling with a young teen daughter! It was clear that the smiling Palace employees were very alert and paying close attention to everything. You will love the view too!
"Beautiful hotel with big rooms right next to St. Patrick's Cathedral!"
The hotel is beautiful and has a great atmosphere and court yard. The best part is the view! right over the cathedral! Rooms are huge. We had one error where our card was charged twice and Samuel in AR helped us right out! wonderful service!
"Lotte NY Palace Account Department"
I deal with a lot of hotels gathering folios for the person I submit. The best team I have worked with is Samuel Ackah & Team. I request a folio and within minutes it is in my inbox. They make by job very east when doing expense reports! Hats off to all of them!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM