The New York Palace is ideally located on the corner of 50th Street and Madison Avenue. Steps from shopping centers like Barney’s New York, Bergdorf Goodman, Saks Fifth Avenue, Cartier, American Girl Place, and within blocks of Midtown’s most popular attractions like St. Patrick’s Cathedral, Rockefeller Center, Bryant Park, The Museum of Modern Art and Central Park, The New York Palace is an ideal base for shopping and sightseeing. Also, free shuttle services to Broadway theaters and Wall Street make it easy to catch a show or work during the stay.
This hotel was wonderful! My only complaint is that you have to pay for wifiComment of C. Donna , United States the 2016-07-03
Beautiful place, great location!Comment of L. Matthew , United States the 2016-05-31
"A Palace of a Room"
Having come here for drinks often when I lived in NYC, I thought I would try a room when in town for an anniversary party. Besides the pleasant welcome from the staff, I was greeted with a spacious room that overlooked St. Patrick's Cathedral. Decor was simple yet elegant. The marble floors of the lobby and elegant staircase by the Madison Ave. entrance truly makes you feel you're in a palace!
"Best Hotel in NYC and best Staff!"
Always the best place to stay! Had a room with Cathedral view! The bakery always has great coffee, pastries, desserts! Cant wait for our next visit! Consierge always is a wealth of information and super friendly! Thank you Steve Kunz for making our stay as wonderful as ever!
Stayed thanksgiving weekend -not one problem -staff was great! Great location!! Rooms were very nice! A special thank you to Emma L. - gave us some great places to go to! Would recommend this hotel!!!
"Trip to NY-- Lotte Palace Hotel"
My wife and I went to New York to attend a meeting. On the advice of a friend, we made reservations and stayed at the Lotte NY Palace. Our experience was exceptional. The friendliest most professional staff, especially bellmen Brian, Matthew and Gary. They took care of our every need before we even knew we needed it! Beautiful hotel and excellent location.
"Doesn't quite "Walk the Walk""
We stayed in the Palace for three nights. We were given a lovely room but the window sill was dirty. It was sticky from adhesive from the bottom of the blackout blind which attracted dirt and hairs. After two visits from housekeeping my wife had to clean it herself. This was coupled with poor room cleaning and missed shoe shine. Final straw was charge of $16/day for WiFi. Out of 16 hotels we stayed in on the trip - all much less expensive than the Lotte - this was the only one not to offer complimentary WiFi. The Palace Talks the Talk but really, in our experience, doesn't Walk the Walk.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM