The New York Palace is ideally located on the corner of 50th Street and Madison Avenue. Steps from shopping centers like Barney’s New York, Bergdorf Goodman, Saks Fifth Avenue, Cartier, American Girl Place, and within blocks of Midtown’s most popular attractions like St. Patrick’s Cathedral, Rockefeller Center, Bryant Park, The Museum of Modern Art and Central Park, The New York Palace is an ideal base for shopping and sightseeing. Also, free shuttle services to Broadway theaters and Wall Street make it easy to catch a show or work during the stay.
This hotel was wonderful! My only complaint is that you have to pay for wifiComment of C. Donna , United States the 2016-07-03
Beautiful place, great location!Comment of L. Matthew , United States the 2016-05-31
"Top Class,Warm and Friendly"
Myself and my son visited New York for our birthdays (myself 50th my son 13th bday).With it being a very special holiday we saved up for a long time so we could stay somewhere top class,also somewhere safe for a mum and son,and we certainly picked the right hotel..beautiful room,view of cathedral,really quiet room,great beds,no waiting long for lifts,desk and check in and out quick,staff really helpful and caring (Angel was really nice) Very clean also.This is my 4th visit to NY and my sons first,he has fell in love with NY and wants to visit every year! Hope to come again for his 16th,well worth paying extra for class.Thank You Palace Lotte.
"Great room, great hotel, overcharged for wine and wifi should be free!!"
I visited here with my mum in August. We had a lovely room that looked over the cathedral. The room was big for New York Standards!! The pressure in the shower was good, considering how high up we were. We didn't visit any of the bars or anything because I was not yet 21. Fantastic location. Very central! When I went to check out, they told us we had taken stuff from the mini bar. We definitely hadn't, but it was still a really awkward conversation trying to persuade them otherwise. They really need to install free wifi. Absolutely shocking for a hotel of this size not to provide it. Tourists need to search for things on their phones. I really just dont understand why you'd not provide it, other than if you were intent on ripping off your customers'
"40th birthday celebration"
My husband spoilt me and booked an out of this world trip to New York .. Couldn't have asked for a better hotel, it's central location walking distance to all the famous sights ( we like walking ) we were upgraded to a stunning view over looking the catherdral and on to Madison ave .. truly breath taking .. as the sun was setting .. pinch me moments .. the room was huge and immaculate with heavenly smelling Molten Brown toiletries .. we never ate within the hotel as we were in a prime location to eat out .. staff were helpful at concierge, making recommendations for dinner and reservations .. even surprised me with a delicious chocolate cake & birthday card .. the bell boys ( can I call them that as they're distinguished older gentleman' ) were a delight to talk too, funny and sincere and wistfully telling us legendary stories about this iconic building .. ( we watched the Richard E Grant episode prior to our stay. whom I adore ) Everything was what we wanted and more, would book here again in a heartbeat New York whisked me off my feet whilst Lotte New York Palace held my hand .. would recommend 100%
"We Were Cared For Like Queens"
Great view. Rich in history and heritage. Proud to stay where dignitaries stayed. From the moment we got there, everyone was genuinely happy to see us.Great service too! Special shoutout at reception who was EXTREMELY helpful and accomodating.
"Best hotel in NYC"
Title says it all, not an understatement either. Make sure you get a high level room with the cathedral view, absolutely amazing. On the right side of the lobby, there is a separate check in for those staying in the Towers section of the Hotel. There's the Jewel suite, 3 floors of luxury with your own internal lift, or the Dom Perignon suite both with set you back a fair amount of money I did not stay in these but did request to see them for future reservations. Staff were exquisite and very professional.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM