The New York Palace is ideally located on the corner of 50th Street and Madison Avenue. Steps from shopping centers like Barney’s New York, Bergdorf Goodman, Saks Fifth Avenue, Cartier, American Girl Place, and within blocks of Midtown’s most popular attractions like St. Patrick’s Cathedral, Rockefeller Center, Bryant Park, The Museum of Modern Art and Central Park, The New York Palace is an ideal base for shopping and sightseeing. Also, free shuttle services to Broadway theaters and Wall Street make it easy to catch a show or work during the stay.
This hotel was wonderful! My only complaint is that you have to pay for wifiComment of C. Donna , United States the 2016-07-03
Beautiful place, great location!Comment of L. Matthew , United States the 2016-05-31
"Great hotel with great location "
We have been to new York many times and I always like to stay in a different hotel in a different part of the city. We've stayed in time square at the hilton, stayed at a helmsey hotel at central park. In soho at trump's hotel and at the Waldorf Astoria. I like the New York palace better than any of them. The location is great and the people working there are very friendly and helpful. I highly recommend this hotel to anyone visiting the city for the first time.
"Ultra Luxe and Ultra Expensive: Beware Surge Pricing"
I stayed here on my way to Europe, attracted by the international flavor. Standard rooms can range from under $300 a night to well over $600, depending on the demand and the date. Although I prepaid at the low end for a standard room, I was upgraded on request to a large, lovely room with a view of St. Patrick's Cathedral -- almost a must when staying here. When I ran out of soap, the porter brought me a gift basked of Molten Brown toiletries -- wow. I also liked the extremely courteous service and very elegant lobby. The bar, however, is super-expensive. Also, due to the high cost of the hotel menu I would recommend having breakfast outside the hotel. There is also a $15 nightly charge for WiFi. I asked for it to be waived, and it was. All in all, this was still a first class experience.
"Business trip, so little time at the hotel"
I attended a Women's Summit Conference at JP Morgan and they put all of us advisors at the Lotte. I arrived at the Hotel at 10am but was unable to get a room (their check-in time is 3pm). I was able to leave my luggage there and walk over to the JPMorgan building for an all day conference. When I returned back to the hotel around 8:30pm they said that they were sold out so they upgraded me to the 53rd floor in a beautiful room that once I got there just crashed for the night. Clean, comfortable, gracious staff. I didn't have to pay for the hotel, I have no idea what the upgraded room would have cost if I had to pay for it. :)
"Not please with their service. Nice size room, but need an update."
The hotel is centrally located and the rooms are big. However it is a bit dated and it's time for an update. Some of the front desk staff weren't friendly at all. I was disappointed with their services.
"Sadly going downhill"
After the refurbishment the rooms were great and service really picked up My last trip was a real disappointment as it appears that maintenance and standards are slipping. Some of the issues I had were frayed towels and bathrobes, no bath mats (despite asking), a safe that had to be repaired twice and then replaced, carpets not vacuumed and inadequate towels and mats in the spa Also saw the spa staff cleaning the floor with a guest towel outside the shower as no mats available so floor was soaked Breakfast in the restaurant is slow and expensive with no buffet - basically no go if you have a meeting to get to! Pity as I have been coming for almost 15 years
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM